Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.5
828 reviews
5 stars
349
4 stars
142
3 stars
88
2 stars
60
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor customer service, including rude staff, long wait times, and difficulty reaching the store by phone.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
While some customers praised the food as hot and fresh, others complained about burnt or cold pizzas and overall declining food quality.
Delivery Problems
Numerous customers experienced delays in delivery, with some orders arriving late or not at all.
Staffing Concerns
Several reviews indicated that the location is often understaffed, contributing to long wait times and poor service.
- JHJosh Henry5 days ago2.0I tell me this place multiple times a week.Can there Pizza was horrible cold?I got 45 minutes later.It was supposed to be picked up
- AHAutumn HayesNov 7, 20255.0I recently went to this store at around 1130p and I ordered online first and got some banging $5 deals as well. I ended up getting the suupperr yummy meatballs, pull apart bread and large Hawaiian, n a 2L for like $34 dollars. Not too mention it's only a block or so away too. Probably one of the only restaurants around me that serves so late too. Thank goodds. Everything was made quick, but the cheesy bread was a bit black like a lotta bit black. Which is not my thang. Everything else was cool though. Including the workers!
- PMParis MartinNov 4, 20253.0Hit or miss.
- JAJessica AlbrittonOct 26, 20255.0Everytime I go I’ve been greeted with a smile, fresh hot food and always offered plates and napkins one of my fav spots to visit!
- LKLiz KunkelOct 20, 20254.0Great food, good deals and our delivery gal is so nice.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to 12:00 AM Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza through a mobile app?
Yes, you can order through the Donatos Pizza app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is Donatos Pizza family-friendly and wheelchair accessible?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances.
Where is Donatos Pizza located?
Donatos Pizza is located at 1000 Thurman Avenue, Columbus, Ohio, 43206, USA.
Are there any nearby dining options close to Donatos Pizza?
Yes, nearby dining options include Lady Nay's Caribbean and Soul, Sweet Pot Jamaican Cuisine, and Capital Ramen for a variety of international flavors.
What nearby places can help me find Donatos Pizza?
Nearby landmarks include WillGlo Services and South Side Family Farms, which can help orient you when visiting Donatos Pizza.
Are there any community services or venues near Donatos Pizza?
Yes, nearby are the Ohio Avenue Meeting Hall and Hope For The Community, which provide event space and community services.