Donatos Pizza

4.0
365 reviews
Gotta love more™.
Get DirectionsCallWebsite

Business Details

920 N. High Street, Columbus, OH
43201, United States
(614) 421-5100
https://www.donatos.com
GoogleFacebookInstagramTwitter

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Location

Donatos Pizza
920 N. High Street, Columbus, OH
43201, United States

Hours

Reviews

4.0
365 reviews
5 stars
213
4 stars
61
3 stars
21
2 stars
9
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food as delicious, with specific mentions of pizza and other menu items being fresh and well-prepared.

Customer Service

Feedback on customer service was mixed; while some praised the staff for being friendly and accommodating, others reported rude service and issues with order fulfillment.

Order Issues

Several customers experienced problems with their orders, including incorrect items, late deliveries, and difficulty reaching the store by phone.

Cleanliness and Atmosphere

The establishment was noted for being clean and having a pleasant atmosphere, with some customers enjoying the karaoke and live music events.

Inconsistency

There were multiple reports of inconsistent service and food quality, leading some customers to express frustration and a desire to avoid this location.
  • NS
    Nick Stamos
    Dec 24, 2025
    5.0
    I would like to take back the review that I left yesterday. Somebody showed up very quickly with an amazing pizza it was very polite and professional and I appreciate them taking care of that and caring about their business.
  • NS
    Nick Stamos
    Dec 23, 2025
    3.0
    I ordered a pizza online at 3:38 p.m. today I just got to delivered about 10 minutes ago and it doesn't have extra sauce on it so I'm calling the store and I can't get a hold of anyone
  • JA
    joe Arthur
    Dec 13, 2025
    5.0
    Placed an order in advance for 1015, not here. Have been trying to call and no answer. Driver showed up a little after 1030, super friendly. Other driver called off and he’s solo tonight and roads are awful. This location is probably the only one that is consistent in the area. Thank you to that driver for crushing
  • LM
    Lex Mosie
    Dec 6, 2025
    5.0
    I have a shop right up the street, my employees and I love having a great pizza place on the block for lunch. Always delicious and quick when we don't have a lot of time to spare. They saved the day for us today and made my whole store happy, we'll definitely be back soon!
  • SC
    S C
    Dec 5, 2025
    5.0
    Top notch customer service at this location. Way better than others. They compensated me for another stores error and gave me a free drink as an apology. The store is very, very clean. We had a bad experience at a different Donatos. We had asked to have a sub cut in half that they forgot to cut and we were refused and felt very disrespected. But, this location has made us feel very welcome. We will be using this Donatos from now on. Thank you! I'm the guy that left your employees a handwritten thank you on the pizza box top. Cheers.
Read more reviews on Google

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

Where is Donatos Pizza located?

Donatos Pizza is located at 920 N. High Street, Columbus, OH 43201, USA.