Donatos Pizza

3.7
557 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
6965 East Broad Street, Columbus, OH
43123, United States

Hours

Reviews

3.7
557 reviews
5 stars
263
4 stars
108
3 stars
59
2 stars
31
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unresponsive staff, and incorrect orders.

Food Quality

While some customers praised the pizza and sides, others experienced issues with undercooked items and incorrect orders.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of urgency.

Delivery Problems

Many customers faced issues with delivery, including cold food, missing items, and difficulty reaching the store by phone.
  • TC
    Troy Clark
    Dec 14, 2025
    1.0
    Don't even try ordering from here. They don't answer calls, when they finally do they put you on hold until you hang up. I let it sit on hold for an hour. I've never dealt with such horrible management. They owe me a credit from last time because I ordered for delivery and 2 hours later it never showed and they wouldn't t answer. So I drove there and they said they got busy?? Like come on dude, every pizza place gets busy. Why does every other donatos manage to run smooth and answer calls?
  • S2
    SARKTECHNO 237
    Dec 3, 2025
    5.0
    Donato’s Pizza in Blacklick continues to be one of the most reliable and satisfying pizza spots in the area. As a delivery agent, Every time I walk in or place an order, the staff treats me with genuine friendliness and professionalism, making the whole experience smooth from start to finish. The atmosphere is always clean, calm, and welcoming, which makes waiting for your order or dining in feel comfortable. What truly stands out is the consistency. The pizzas are always made fresh, with the perfect balance of sauce, cheese, and toppings. The crust has that signature Donato’s crispiness that keeps you coming back. Whether it’s their classic pepperoni, the edge-to-edge toppings, or any of their specialty pizzas, everything tastes flavorful and well-prepared. Their sides, especially the wings and garlic bread, also complement the meal perfectly. The service is quick, whether you’re ordering in-person, online, or for delivery, and they rarely miss a detail. My orders arrive hot, accurate, and on time. It’s clear that the staff takes pride in customer satisfaction. Overall, Donato’s Pizza Blacklick delivers great food, great service, and a dependable experience every single visit. I highly recommend it to anyone looking for quality pizza and excellent customer care in the Blacklick area.
  • YD
    Yo Daddy
    Nov 22, 2025
    5.0
    Really good pizza
  • ZD
    Zewde Deressa
    Sep 24, 2025
    3.0
    Amazing pizza! But only 2 workers is crazy, I waited an hour for 2 pizzas. Just an old lady and a young man. I feel bad for them, they need a raise. The old lady is nice, she make it free for me, because I had to wait. If you want to work for donatos, please do! This will improve it way better
  • MM
    Mary
    Sep 7, 2025
    1.0
    I will never order from here again. Every time I order at this Donatos, I have a problem! I ordered online this Saturday and automatically was charged a tip. I went to drive thru to get order and the girl was nice, gave us our subs and no pizza. “Oh sorry, they forgot, it’s in the oven, about 5 minutes more, pull over and we’ll bring it out”. My subs are getting cold. 10 minutes later my pizza is ready, subs cold and I noticed a tip was put on my receipt! Went in to manager and he said he would take the tip off and give me some off my bill, never happened! Worse Donatos, they can’t get it right!! I hate cold food,

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours for Donatos Pizza?

Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to midnight, and Friday to Saturday from 11:00 AM to 1:00 AM.