Domino's Pizza

3.4
411 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Columbus? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 5682 West Broad Street Galloway Crossing.

Location

Domino's Pizza
5682 West Broad Street, Columbus, OH
43228, United States

Hours

Reviews

3.4
411 reviews
5 stars
176
4 stars
64
3 stars
35
2 stars
17
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unresponsive phone lines, and unresolved complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to honor special requests.

Delivery Issues

Frequent complaints about late deliveries, canceled orders, and lack of communication regarding order status.

Food Quality

Mixed feedback on food quality, with some praising the pizza while others reported burnt or poorly made items.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of courtesy.
  • FF
    frail
    2 days ago
    1.0
    ahh yes i bought a small pizza with 5 toppings and it came with 0 TOPPINGS. not even pepperoni???? and the pasta was not very good.
  • JS
    john siders
    Oct 18, 2025
    1.0
    We order five pizzas we asked for extra sauce on all the pizzas and cheese we didn't get none on all of it our order was $85.69 we called and complained and they only gave us credit for $15.00 we will definitely not water from this place no more just be warned if you ask for extra you won't get it
  • VZ
    Vlad Zal
    Oct 4, 2025
    1.0
    This place is terrible. The young manager today with piercings and tattoos refused to make pizza certain way with cheese on top of everything by saying it's a policy. Another manager told me that that's a lie it's our job to satisfy our customers.
  • YY
    Yahia Yaya
    Sep 30, 2025
    1.0
    I opeder a lot from this place but last time I try to order by phone no one answered I been calling 5 times when want to the stor I asked nicely why no one answer to the phone they ignored me, I will never order from there again
  • BL
    Bryce Long
    Sep 28, 2025
    1.0
    The food is great, but they do not honor their mistakes. They messed up 2 pizzas of mine. One was an Alfredo pizza that they put red sauce on. They said they'd add $15 credit to my account (have to call in to get the credit, but they'd never answer the phone for me to place an order). Later, we ordered a different pizza online and paid extra for the banana peppers. Nobody answers at night, so I called in the next day to get a $2 credit added to my account for the missing banana peppers. So at this point, I have $17 credit on my account. The next time I went to call in to order, they told me they couldn't help me because I was calling from my phone number instead of my wife's which is attached to the account. I grabbed her phone, and I called back immediately. Nobody answered the phone. I drove to the place with the phone ringing the entire time. I walked in the building and the phone was still ringing. At this point, the phone had been ringing over 12 minutes. I walk in the building to talk to the shift manager who said she was told by the owner or upper management not to honor the credits. I used to order Domino's about once a week, sometimes more, but I've stopped ever since.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Columbus offer?

Domino's offers a variety of Specialty Pizzas including New York Style, Handmade Pan, and Parmesan Stuffed Crust, as well as options to build your own pizza.

What are the opening hours for takeout and delivery at Domino's Pizza on West Broad Street?

Domino's is open every day from 10:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.