Many customers praised the freshness and taste of the subs, particularly the bread and toppings, while others reported issues with portion sizes and food preparation.
Customer Service
Feedback on customer service was mixed; some customers experienced friendly and professional service, while others reported rude staff and long wait times.
Order Accuracy
Several reviews highlighted problems with incorrect orders and missing toppings, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting unsanitary conditions, particularly in the bathrooms.
Value for Money
While some customers felt the subs were worth the price due to quality, others expressed disappointment over portion sizes relative to cost.
TH
Triss Hill
Nov 6, 2025
5.0
Amazing quality. I had the Spicy Philly and everything about it was one of if not the best Sub I've ever had. The multi grain bread was incredible. Meat was good quality and the peppers crisp. If you never realized Subway ain't fresh, these folks will finally convince you they never were.
TH
Tyler Humbert
Nov 2, 2025
1.0
Slowest sub shop of all time. Should it take 30 minutes to make 2 subs? No. But these people seem to think that is acceptable
RW
rolanda washington
Oct 30, 2025
5.0
The food was fresh and good
KW
Kira “The Woof”
Oct 8, 2025
1.0
If I could rate this place 0 stars I would. Food was terrible service was terrible, I am surprised that they even allow a place like this to stay open.
KF
Kathryn Fassih
Sep 7, 2025
1.0
I had a 50% off coupon and it took them a while to process it. Then 15-20 minutes after I ordered, someone came over and asked what I wanted on the veggie sub because they hadn’t even started on it! I had said everything that usually comes on it from the website and they didn’t add everything, and they also didn’t toast it like I asked either! It was cold and the bread was mushy! And barely any condiments! No condiments were put AT ALL on the Philly sub ordered either! This place is an unprofessional disaster. First and last time I will ever step foot near them. Just because I have a coupon doesn’t mean you give me 25% the service of what I ordered. And similar reviews have similar comments and I’m sure they paid full price for this garbage. Major regret coming here.
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in making sub sandwiches, aiming to make the best sub sandwich you've ever had.
Where is DiBella's Subs located?
DiBella's Subs is located at 1539 Olentangy River Road, Columbus, OH 43212, USA.
What are the regular operating hours of DiBella's Subs?
DiBella's Subs is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 8:00 PM on Sundays.
Are there any special holiday hours for DiBella's Subs?
Yes, DiBella's Subs is closed on November 27, 2025 and December 25, 2025. On December 24, 2025 they are open 10:00 AM to 5:00 PM, on December 31, 2025 from 10:00 AM to 7:00 PM, and on January 1, 2026 from 11:00 AM to 9:00 PM.
How can I order food from DiBella's Subs online?
You can order online by visiting https://order.dibellas.com/ or by clicking 'Click to order now!' on their website https://www.dibellas.com/.
What are some nearby places to DiBella's Subs that I could visit?
Nearby places include the AT&T Store for mobile needs, Nothing Bundt Cakes for desserts, and Brenz Pizza Co. Columbus for Italian pizza.
Are there any pet-related services close to DiBella's Subs?
Yes, nearby pet services include Furry Companions, Petco - Clbs-Olentangy, Pawtrait Love, and the Vetco Vaccination Clinic.
What nearby places offer coffee or snacks near DiBella's Subs?
Tim Hortons, a coffee shop and cafe, and Zoup!, a soup and sandwich restaurant, are nearby for coffee and snacks.
Is there a hotel near DiBella's Subs for visitors who want to stay close?
Yes, Indus Hotels is located nearby for visitors needing accommodations.
How can I contact DiBella's Subs by phone?
You can reach DiBella's Subs by calling +1 614-291-1993.