Customers praised the subs for their taste and freshness, but there were complaints about inconsistency in portion sizes and quality, particularly with salads and certain sandwiches.
Service Speed
While many customers appreciated the quick service, there were several reports of slow service and issues with order accuracy, especially during busy times.
Staff Attitude
The staff was generally described as friendly and helpful, but there were instances of poor customer service and unprofessional behavior reported.
Cleanliness
The restaurant was noted for its clean environment, although some reviews mentioned issues with dirty tables and unpleasant odors.
Pricing Concerns
Several customers felt that the prices were high relative to the portion sizes and quality of food received.
HS
Heather Spurrill
Dec 4, 2025
5.0
I love this DiBella's location. It's my favorite in town. It's a large spacey location with nice design choices. The food is made very well at this location. The employees have also been exceptionally nice.
CY
Cyndi Young
Dec 2, 2025
1.0
Pretty disappointing. First time I had ever ordered carry out from them. Never received my food, the delivery person delivered it somewhere else. What was more upsetting Was the customer service after the fact. I was given some arbitrarily corporate number. Had to go through a series of menus and was finally turned over to voicemail, which said they will probably call me back in 2 to 3 days. This is so unacceptable. I have to spend an hour and a half on the phone to get a refund from an order I never received? Will definitely not be dying here ever again.
RM
Rich Martorano
Nov 26, 2025
5.0
Excellent sandwiches and great service. Reward program is very good as well.
DP
Daniel Peters
Oct 28, 2025
4.0
This is my favorite sub shop. From western NY where these shops started. I go to this location around once a month. I would say the speed of service and some of the staff could’ve been better. Overall though love the bread and the sub. Will go back. Family favorite.
MI
Marc Iafolla
Oct 25, 2025
5.0
Been there several times consistent on very good food. Worth the stop
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in making the best sub sandwiches.
Where is DiBella's Subs located?
DiBella's Subs is located at 4949 Tuttle Crossing Boulevard, Columbus, OH 43016, US.
What are the regular operating hours of DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DiBella's Subs have special holiday hours?
Yes, DiBella's Subs is closed on November 27 and December 25, open from 10:00 AM to 5:00 PM on December 24, open 10:00 AM to 7:00 PM on December 31, and open 11:00 AM to 9:00 PM on January 1.
How can I place an order online for DiBella's Subs?
You can place an order online at https://order.dibellas.com/.
Where can I view the menu for DiBella's Subs?
The menu is available online at https://www.dibellas.com/menu.
What nearby coffee shops are close to DiBella's Subs?
Nearby coffee shops include Starbucks and United Dairy Farmers, both convenient for grabbing a coffee before or after enjoying your sub.
Are there other fast food restaurants near DiBella's Subs?
Yes, Taco Bell and Five Guys are nearby if you're looking for alternative fast food options in the area.
What other amenities are close to DiBella's Subs that customers might find useful?
Nearby amenities include Sears Auto Center for automotive needs, Pearle Vision and Family First Vision Care for eye care, and Sport Clips Haircuts for grooming.