Dairy Queen Grill & Chill

3.7
676 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
960 Oakland Park Ave, Columbus, OH
43224-3310, United States

Hours

Reviews

3.7
676 reviews
5 stars
301
4 stars
132
3 stars
107
2 stars
41
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, ranging from friendly and quick to rude and unhelpful.

Order Accuracy

Several reviews highlighted issues with incorrect orders and poor communication, leading to customer frustration.

Food Quality

While many enjoyed the ice cream and some food items, there were complaints about cold or reheated food and inconsistent quality.

Cleanliness

Some customers noted cleanliness issues both inside and outside the restaurant, affecting their overall experience.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that some items were overpriced or not worth the cost.
  • EP
    Elizabeth Price
    Oct 26, 2025
    5.0
    I’m not sure how this one could have a lower rating than the one on Indianola when it is far superior. The food here is always fresh and the service is quick! I’ll drive extra just to go to this one.
  • AS
    Angel Staton
    Oct 7, 2025
    5.0
    Nice friendly place. Food always hot
  • MT
    mary Taylor
    Sep 1, 2025
    5.0
    The Dairy Queen Grill & Chill at Oakland Park is operated by BEAUTIFUL people! 😄
  • TP
    The dumb kid without a word Prodawg (Prodawg)
    Aug 18, 2025
    5.0
    My friend Southside Bub forced me at gunpoint to review you guys 5 stars
  • SM
    Shanda Michael
    Aug 7, 2025
    3.0
    I recently moved to this area. I loved to see a local Dairy Queen but I've been through the drive-thru two times and they have messed up my order both times but instead of making a big deal about the incorrect order I rolled with the punches. This last visit was incorrect again but I moved pasted it. However I can't believe that in the last visit they were aware of their mistake but when I ordered two cups of ranch they insisted on charging me a dollar for them. Now normally that's not a problem but when they acknowledge they make a mistake I can't believe they are unwilling to give 2 small containers of ranch dressing for free due to the experience I had both times that I've been there. I also think they should do a bit of cleaning on the outside of the store and make their parking area for costumers only. It's crazy to have to wait to pull out because of the groups of people with no consideration walking across the street at a very dirty looking garage of some sort. I usually try to post positive things about the places I go but so far there aren't any to post. Just my opinion 🤷‍♀️

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, shakes & malts, and specialty items like ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill at 960 Oakland Park Ave, Columbus?

The location is open daily from 10:30 AM to 9:30 PM.