Customers reported mixed experiences with service, ranging from friendly and quick to rude and unhelpful.
Order Accuracy
Several reviews highlighted issues with incorrect orders and poor communication, leading to customer frustration.
Food Quality
While many enjoyed the ice cream and some food items, there were complaints about cold or reheated food and inconsistent quality.
Cleanliness
Some customers noted cleanliness issues both inside and outside the restaurant, affecting their overall experience.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that some items were overpriced or not worth the cost.
EP
Elizabeth Price
Oct 26, 2025
5.0
I’m not sure how this one could have a lower rating than the one on Indianola when it is far superior. The food here is always fresh and the service is quick! I’ll drive extra just to go to this one.
AS
Angel Staton
Oct 7, 2025
5.0
Nice friendly place. Food always hot
MT
mary Taylor
Sep 1, 2025
5.0
The Dairy Queen Grill & Chill at Oakland Park is operated by BEAUTIFUL people! 😄
TP
The dumb kid without a word Prodawg (Prodawg)
Aug 18, 2025
5.0
My friend Southside Bub forced me at gunpoint to review you guys 5 stars
SM
Shanda Michael
Aug 7, 2025
3.0
I recently moved to this area. I loved to see a local Dairy Queen but I've been through the drive-thru two times and they have messed up my order both times but instead of making a big deal about the incorrect order I rolled with the punches. This last visit was incorrect again but I moved pasted it. However I can't believe that in the last visit they were aware of their mistake but when I ordered two cups of ranch they insisted on charging me a dollar for them. Now normally that's not a problem but when they acknowledge they make a mistake I can't believe they are unwilling to give 2 small containers of ranch dressing for free due to the experience I had both times that I've been there. I also think they should do a bit of cleaning on the outside of the store and make their parking area for costumers only. It's crazy to have to wait to pull out because of the groups of people with no consideration walking across the street at a very dirty looking garage of some sort. I usually try to post positive things about the places I go but so far there aren't any to post. Just my opinion 🤷♀️
What are the operating hours of Dairy Queen Grill & Chill at 960 Oakland Park Ave, Columbus?
The location is open daily from 10:30 AM to 9:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru or outdoor seating?
Yes, this location features both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids with a family-friendly environment.
How can I place an order or find mobile deals for Dairy Queen Grill & Chill?
You can place orders online via their website or app, and download the Dairy Queen app for exclusive mobile deals and rewards.
What is the contact number for Dairy Queen Grill & Chill in Columbus?
You can call them at +1 614-706-4458 for any inquiries or orders.
Can you tell me about some other food options nearby Dairy Queen Grill & Chill?
Nearby dining options include FishBurger, a burger restaurant, and Martha's Fusion Kitchen, offering Mexican, American, and pizza options, as well as Antolino's Pizza for pizza lovers.
Are there convenient services like grocery stores near Dairy Queen Grill & Chill?
Yes, Maize Market and Come & Go Center are nearby convenience and grocery stores, ideal for quick shopping before or after your meal.
Where can I go for family-related services around Dairy Queen Grill & Chill?
Kids Kingdom Childcare and Learning Center offers daycare and preschool services nearby, and TwentyEight:19 provides community and religious support.
If I am visiting the area, what are some recreational or wellness spots near Dairy Queen Grill & Chill?
You might want to visit Four Seasons Wellness for spa and massage services or Q-Stix Billiards, a sports and recreation venue with a pool and bar nearby.