Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
2.9
728 reviews
5 stars
197
4 stars
129
3 stars
71
2 stars
76
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, melted ice cream, and high prices for small portions.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in restrooms and overall facility maintenance.
Staff Attitude
Many reviews noted a lack of friendliness and professionalism among staff, contributing to a negative dining experience.
Management Concerns
Customers expressed dissatisfaction with management, citing issues like refusal to accept coupons and poor handling of customer complaints.
- CACristina AlvaresNov 13, 20255.0Great place to eat lunch, people who work here are awesome. I love their chili dogs and cheese curds with ranch dressing.
- MHM HNov 6, 20251.0Made the sundae completely wrong. Last time I went there, all my items were melted when I pulled up to the drive thru. Will not be back.
- KCKaj CSep 11, 20251.0I won't be going to this location again. Understaffed and rushed, they need raises for showing up. They were out of slips for free Blizzards "if it isn't served upside down" which it wasn't. Ordered to-go and had to ask for a lid. I ordered the toffee cookie one but they didn't clean the machine between orders so I threw most of it away. It was this nasty fruit/cotton candy flavor that overwhelmed the mellow toffee and not edible to anyone over 5
- SDSteve DanielsSep 7, 20253.0Well only thing I can say is that they need to work on the restrooms . I know the men's RR needs to be updated. Also if your serving drinks or anything from the counter please wash your hands FIRST! Don't put you hands all over the liid and lip of the cup! ESPECIALLY AFTER YOU USE A CLEANING TOWEL TO WIPE DOWN THE COUNTERS! I see no sanitation stations. Wiping your hands on your clothes doesn't do it.
- TSTricia SeigfriedAug 30, 20251.0Thanks for melted blizzards! No wonder you guys avoid the flip test. Won’t return.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
The restaurant is open from 10:30 AM to 9:00 PM Monday through Friday.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, it offers a drive-thru service and has outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website or mobile app, which also offers exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 2530 Bethel Rd, Columbus, OH, 43220-2293, USA.
What are some nearby dining options around Dairy Queen Grill & Chill?
Nearby dining options include Donatos Pizza, Wingstop, Tim Hortons, Wendy's, Thai Mango Asian Bistro, and Fitzy's Diner.
Are there any nearby dessert or coffee shops near Dairy Queen Grill & Chill?
Yes, nearby dessert and coffee shops include Mjomii Dessert & Coffee House and Tim Hortons.
If visiting Dairy Queen Grill & Chill, what nearby places can families visit with kids?
Families can consider visiting Star Box Day Care nearby or enjoy outdoor seating at Dairy Queen itself for a relaxed experience.
How can nearby services like PNC Bank or Hair by Amber Laney be useful during my visit to Dairy Queen Grill & Chill?
You can conveniently access banking services at PNC Bank and beauty services at Hair by Amber Laney nearby when visiting Dairy Queen Grill & Chill.