Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
714 reviews
5 stars
358
4 stars
175
3 stars
70
2 stars
28
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong ingredients in their food.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others reported undercooked fries and poorly made Blizzards.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness at the location.
Pricing
Customers expressed concerns about high prices relative to the quality of food and service received.
- WWwoodswalker45Jan 5, 20265.0I went through the drive-thru. The girl was friendly. My order was correct. And I did not have to wait very long at all.
- MZMike ZDec 17, 20255.0Just had best Blizzard of my life. Great location for Blizzards, always on point.
- ABAdam BOct 15, 20252.020 minute drive through wait time for one Blizzard. (the line was almost backed up into the road!) Employees were drinking shakes at the window and goofing around. My Blizzard was incorrect, but I didn't want to wait another 20 minutes for a correction.
- ASAnnMarie B. SimonOct 5, 20255.0Who doesn't love a small vanilla in a cup with marshmallow and sprinkles? So good
- MOMe me optimisticSep 28, 20251.0The worst Dairy Queen ever. I will not be returning. I will drive the extra miles to bethel rd where they get the order right and the food taste better. This particular spot does not look clean, the sprite tastes like toilet water and my chili dogs weren’t made the way I asked despite telling them several times since they kept asking as if they couldn’t hear. Then the girl gave me my drink and the lid was not on so it spilled everywhere. I won’t be spending my hard earned money here ever again. Not to mention the combo at bethel came with ice cream and for some reason at this location it didn’t.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 11:59 PM every weekday, Monday through Friday.
Is Dairy Queen Grill & Chill open on weekends?
Yes, Dairy Queen Grill & Chill operates from 10:00 AM to 11:59 PM on both Saturdays and Sundays.
Are there any holidays when Dairy Queen Grill & Chill is closed?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025 for holidays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids, offering a family-friendly atmosphere.
What are some of the signature menu items at Dairy Queen Grill & Chill?
Signature menu items include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and ice cream cakes from DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 1512 W 5th Ave, Columbus, OH 43212-2470, United States.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has outdoor seating available for customers.
How can customers use nearby transportation or landmarks to find Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is near several local businesses such as Tuffy Tire & Auto Service and Sweet Baby Octane, which can serve as landmarks. Customers can also use nearby banks like Chase Bank or Huntington National Bank to assist with navigation.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Before or after your visit, you might explore local spots like Press Pub On 5th for drinks, One More Time thrift store for vintage shopping, or the Reiki Center for relaxation services, all close to Dairy Queen Grill & Chill.
Are there services nearby that complement a visit to Dairy Queen Grill & Chill?
Yes, nearby services include automotive care at Interstate All Battery Center, pet services at Pet People, and healthcare options at Minute Clinic and Grandview family practice, useful for errands around your meal visit.