Customers reported a mix of excellent and poor service experiences, with some praising the friendly staff while others noted unprofessional behavior and order inaccuracies.
Food Quality
The food received mixed reviews, with many enjoying the freshness and taste, while others reported issues like food poisoning and incorrect orders.
Cleanliness
The location was generally described as clean and well-maintained, although some customers noted unpleasant odors.
Customer Experience
Several reviews highlighted a positive family-friendly atmosphere, but there were complaints about staff attitudes and communication issues.
ET
Eric Topp
Dec 6, 2025
5.0
My special needs daughter loves this place and I have to swing through nearly every day. The staff are amazing!
JS
Jinson Sani
Nov 25, 2025
1.0
They didn't allow us to dine in even after we bought food prior to their dine in closing time which is 8 pm , by the time I used washroom it was 8.04 pm and they asked us to leave the place
NA
Noah Artrip
Nov 22, 2025
5.0
This Dairy Queen location is absolutely fantastic. The food is always fresh and delicious. Picture perfect burgers and fries. Honestly the best location I have ever been to in all of central Ohio and beyond. The management at this location is awesome.
WB
Walter Bockert
Nov 14, 2025
5.0
This DQ never disappoints. Great fish sandwiches and great shakes! Service is always A+ too. Fresh and quick.
LJ
Leilani J
Nov 13, 2025
1.0
Today me and my coworker went to this location and got us blizzards and a box of dilly bars for our clients. After me and my coworker had our blizzards our stomachs were hurting bad. It felt like our stomachs were twisting. both of us had to use the restroom right away. We both just got done talking to each other tonight and we both are still using the restroom it's already been 6 times for me and five times for her. So we had food poisoning. We believe your ice cream may be bad, because we've had you guys before with no problems but the last few times it's been causing us to use the restroom so you may want to check your ice cream.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, and chicken strip baskets.
Where is Dairy Queen Grill & Chill located?
It is located at 1519 Schrock Rd, Columbus, OH 43229-1347, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 9:30 PM and is closed on major holidays including Thanksgiving, Christmas Eve and Day, New Year's Eve, and New Year's Day.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, it offers a drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill location family-friendly?
Yes, it is family-friendly with amenities like booster seats, high chairs, and seating suitable for kids.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website or app.
What facilities are available at Dairy Queen Grill & Chill?
The location provides restroom facilities, outdoor seating, indoor seating, and is welcoming to families and children.
What nearby places can customers visit before or after their meal at Dairy Queen Grill & Chill?
Nearby places include Fitzy's Old Fashioned Diner for classic American dining, VGMX The Nerd Emporium for video game shopping, and Renie's Lounge if you're interested in a cocktail bar experience.
What options are available near Dairy Queen Grill & Chill for convenience and essentials?
Customers can visit Family Dollar for discounted groceries and arts and crafts supplies, Circle K for convenience items and gas, or the LibertyX Bitcoin ATM for bitcoin transactions, all located close by.
Are there services nearby for automotive needs near Dairy Queen Grill & Chill?
Yes, several nearby places cater to automotive needs including U-Haul Neighborhood Dealer for truck rentals, Discount Tires Plus for tire services, and Shine My Ride Xpress for auto detailing.