Dairy Queen Grill & Chill

4.0
582 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1710 Georgesville Sq Dr, Columbus, OH
43228-3690, United States

Hours

Reviews

4.0
582 reviews
5 stars
301
4 stars
136
3 stars
63
2 stars
27
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are frequent reports of poor customer service, with staff being rude or inattentive, particularly in the drive-thru.

Food Quality

Many customers have experienced issues with food quality, including cold items, incorrect orders, and undercooked fries.

Cleanliness

While some reviews mention a clean location, others report unsanitary conditions and unprofessional behavior from staff.

Speed of Service

Service speed varies, with some customers praising quick service while others complain about long wait times.

Overall Experience

Customer experiences are mixed, with some praising the food and service while others express disappointment and frustration.
  • RR
    Ryan
    3 days ago
    1.0
    Expensive melted foam. Disappointing compared to what I remember. Greed has ruined another classic establishment.
  • AW
    Alonzo Williams
    6 days ago
    1.0
    Don’t ever come to this establishment and purchase anything. I ordered a fish sandwich from this restaurant. The employee microwaved the sandwich with tarter sauce on it. Disgusting. I asked for my food to be on a tray because I want to dine in. The employee informed me they stop giving out tray because of Covid. This is 2025! If this is the case remove all chairs and tables. Horrible service and experience. Never ever going to that location again.
  • OS
    ok Sells
    Nov 13, 2025
    1.0
    They microwaved my hamburger gave me cold fries and a spoiled Sunday hot fudge
  • JJ
    Jonathan
    Nov 4, 2025
    5.0
    blizzard of the week keeps you coming back
  • LE
    Lou Eros
    Oct 25, 2025
    4.0
    A clean location. Staff is friendly at this location. Not all tables are level, and wobble while eating.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 10:30 AM to 10:00 PM on weekdays and Sunday, and until 10:30 PM on Fridays and Saturdays. It has special holiday hours and is closed on Thanksgiving and Christmas Day.