There are frequent reports of poor customer service, with staff being rude or inattentive, particularly in the drive-thru.
Food Quality
Many customers have experienced issues with food quality, including cold items, incorrect orders, and undercooked fries.
Cleanliness
While some reviews mention a clean location, others report unsanitary conditions and unprofessional behavior from staff.
Speed of Service
Service speed varies, with some customers praising quick service while others complain about long wait times.
Overall Experience
Customer experiences are mixed, with some praising the food and service while others express disappointment and frustration.
RR
Ryan
3 days ago
1.0
Expensive melted foam. Disappointing compared to what I remember. Greed has ruined another classic establishment.
AW
Alonzo Williams
6 days ago
1.0
Don’t ever come to this establishment and purchase anything. I ordered a fish sandwich from this restaurant. The employee microwaved the sandwich with tarter sauce on it. Disgusting. I asked for my food to be on a tray because I want to dine in. The employee informed me they stop giving out tray because of Covid. This is 2025! If this is the case remove all chairs and tables. Horrible service and experience. Never ever going to that location again.
OS
ok Sells
Nov 13, 2025
1.0
They microwaved my hamburger gave me cold fries and a spoiled Sunday hot fudge
JJ
Jonathan
Nov 4, 2025
5.0
blizzard of the week keeps you coming back
LE
Lou Eros
Oct 25, 2025
4.0
A clean location. Staff is friendly at this location. Not all tables are level, and wobble while eating.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM on weekdays and Sunday, and until 10:30 PM on Fridays and Saturdays. It has special holiday hours and is closed on Thanksgiving and Christmas Day.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill features a drive-thru service for convenient ordering.
Are family and children-friendly amenities offered at this Dairy Queen location?
Yes, the location welcomes families and children, offering booster seats, high chairs, and outdoor seating.
Can I order online or use a mobile app for exclusive deals?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 1710 Georgesville Sq Dr, Columbus, Ohio, 43228-3690, United States.
What nearby restaurants might I visit before or after dining at Dairy Queen Grill & Chill?
Nearby options include Steak 'n Shake, Longhorn Steak House, BW 3's Georgesville Square, Buffalo Wild Wings, and Bob Evans for a variety of dining experiences.
Are there entertainment options near Dairy Queen Grill & Chill?
Yes, Regal Cinemas Georgesville Square 16 is nearby, providing movie options after enjoying your meal or treat.
Where can I shop for mobile phones or accessories near this Dairy Queen location?
The AT&T Store, a nearby mobile phone and accessories retailer, is convenient for customers needing such services around Dairy Queen.
Is Dairy Queen Grill & Chill suitable for a family outing with kids?
Yes, it is family-friendly with amenities like booster seats, high chairs, outdoor seating, and restrooms, making it a great spot for families with children.