Chipotle Mexican Grill

3.3
853 reviews
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Business Details

4782 W Broad St, Columbus, OH
43228, United States
(614) 335-4705
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Lincoln Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4782 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

3.3
853 reviews
5 stars
335
4 stars
143
3 stars
79
2 stars
76
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or condescending behavior from staff, particularly from management, leading to a negative dining experience.

Portion Sizes

Numerous reviews highlighted inconsistency in portion sizes, with many customers feeling shortchanged on meat and other ingredients.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and food preparation areas, impacting their overall experience.

Food Quality

While some customers praised the freshness and quality of the food, others reported subpar meals and issues with food preparation.

Order Accuracy

There were frequent complaints about incorrect orders, missing items, and issues with online ordering, leading to customer frustration.
  • ML
    Melissa Lagunas
    Nov 3, 2025
    2.0
    The big girl that acts like a manager always has a condescending attitude every time I go in there. Most of the people there don’t have great people skills and makes for an irritating experience every single time. If it weren’t 4 mins up the road I would go to a different one for sure.
  • AC
    Alan Carranza
    Oct 22, 2025
    1.0
    Drove away and realized they didn’t give me any silverware… how am I supposed to eat the rice.🫥
  • RG
    Ruth Graham
    Oct 18, 2025
    5.0
    The only Chipotle my family and I will go too.
  • CD
    chris deming
    Oct 15, 2025
    1.0
    The absolute worst. They seriously charge more than down town SMH but they give less meat than tomatoes I didn't oder a vegetable bowl
  • RC
    Reginald Conley
    Oct 2, 2025
    2.0
    This chipotle on west broad st columbus skimp on the food. They reward employees that giving half portion of meat. Don't go to this location, the greedy owners have raised their prices and inflated profits by skimping on portions. Does Chipotle care about their customer base, NO!!!!!!!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Lincoln Village serve?

Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads focused on responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 4782 W Broad St, Columbus?

The restaurant is open every day from 10:45 AM to 11:00 PM.