Chipotle Mexican Grill

3.3
863 reviews
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About

Mexican Restaurant
Chipotle Lincoln Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4782 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

3.3
863 reviews
5 stars
337
4 stars
145
3 stars
81
2 stars
76
1 star
224

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes, often feeling shortchanged on meat and toppings.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with some customers reporting negative interactions with management.

Food Quality

Feedback on food quality was mixed; while some praised freshness, others reported issues like overcooked chicken and stale chips.

Cleanliness

Some customers noted cleanliness issues, particularly in food preparation areas and dining spaces.

Inconsistency

Several reviews mentioned inconsistency in food preparation and service, with experiences varying significantly between visits.
  • BM
    Bulaale M
    Jan 1, 2026
    1.0
    This Chipotle meal was over-salted. I’m not sure if anyone else has had this issue, but I wanted to mention it here. Please make sure to leave a comment if you’ve experienced the same thing.
  • DS
    David Smith
    Dec 20, 2025
    3.0
    rude young people working usually.
  • CG
    Chris G
    Dec 3, 2025
    3.0
    Chipotle is supposed to be a better version of fast food, that means more expensive, tastier, more healthy for you... fast food. They have the fast and more expensive part down, but the tasty part needs a little work. Seems every time i get the chicken, it is over cooked. Tough, hard, stringy. Portion size is too small on the meat, cheese, lettuce. The rice is not always done, is still hard and under cooked. This particular store is hit or miss. Sometimes the food is good, sometimes not.
  • JO
    J. O'Harra
    Nov 30, 2025
    2.0
    Found a delicious piece of plastic bag in my burrito bowl. Couldn't reach the restaurant by phone, and the online customer service was awful. No más for us.
  • AM
    Ayesha Momin
    Nov 26, 2025
    1.0
    The workers were very rude and kept on trying to rush us. They seemed so eager to get us out of the store. Also, they barely gave us any food, and I’m not one who usually asks for workers to put extra helpings, but they were so eager to get us out and we’re barreling putting any rice or toppings in my bowl.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Lincoln Village serve?

Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads focused on responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 4782 W Broad St, Columbus?

The restaurant is open every day from 10:45 AM to 11:00 PM.