Chipotle South High is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, many complained about small portions and missing ingredients.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Management Issues
Several customers expressed dissatisfaction with management, citing disorganization and lack of staff training as major concerns.
RM
Roxie Mosley
Jan 4, 2026
5.0
Great customer service, atmosphere, great food
ZL
Zaida Lane-Shephard
Dec 17, 2025
5.0
The staff here are really nice. I was having a rough day, and the woman making my burrito (I didn’t catch her name) was incredibly sweet. Kim checked me out and was so patient and kind. This visit was on 12/17 around 7:40 PM
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill on South High St offer?
Chipotle on South High St offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill at 3566 S High St, Columbus?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Can customers order food online or via an app from Chipotle on South High?
Yes, customers can order online through Chipotle's website or app using links like https://order.chipotle.com/ or the Chipotle app available on Apple Store.
Does the South High St Chipotle offer pickup or delivery services?
The location offers in-store pickup services for customers.
How can customers contact Chipotle Mexican Grill at South High St?
Customers can contact the restaurant by phone at +1 614-654-5129 or via email at OH.3633.SouthHigh@chipotle.com.
Is Chipotle Mexican Grill South High St welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers and is inclusive to all individuals.
Which nearby restaurants can I visit if I want more Mexican food options near Chipotle South High?
Nearby Mexican dining options include Los Mariachis Mexican Restaurant and Taco Bell, both within close distance of Chipotle.
What nearby fast food options are around Chipotle on South High St?
In addition to Chipotle, there are several fast food restaurants nearby such as McDonald's, White Castle, Wendy's, KFC, and Firehouse Subs.
Are there any useful services near Chipotle South High that customers might want to visit?
Yes, nearby services include Moo Moo Express Car Wash for car cleaning, Columbus Metropolitan Library - South High Branch, and USPS for postal needs.
Where can I find Chipotle Mexican Grill online presence for updates and offers?
You can find Chipotle South High St on their official website, Facebook, Instagram (@chipotle), YouTube, Twitter (@ChipotleTweets), Pinterest, and LinkedIn pages.