Business Details
About
Mexican Restaurant
Chipotle Sawmill & 161 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
2,043 reviews
5 stars
770
4 stars
492
3 stars
239
2 stars
129
1 star
413
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold items, small portions, and missing ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Ingredient Availability
Customers frequently noted that the location often runs out of key ingredients, impacting their ability to fulfill orders.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions within the restaurant.
Operational Hours
Customers expressed frustration over the location closing early and not adhering to posted hours.
- FMFerhat MoucerOct 31, 20251.0One of the worse places . Meat carbonized . 1 hour wait . Always running out of food options
- ASArya SadaghianiOct 30, 20251.0Honestly, I’m shocked there even open at this point any night I go whether it’s three hours or even one hour before closing. There are always out of ingredients like please explain to me how you’re out of cheese and lettuce. That makes absolutely no sense even when I’ve DoorDash in the past my order is always been messed up. They never given enough food. The whole quality of this specific location sucks, which is harsh to say because back in the day this was my go to location now I only go to the Bethel location wasted so much of my time tonight Driving into this location prior to driving there in my head, I said they’re probably gonna be out of stuff, but I gave them the benefit of the doubt and of course they disappointed as always. Let’s just shut down this location and call it a day. I know I can’t be alone in this, this is ridiculous. Also, I feel bad for the employees. It’s totally not their fault. Just whoever’s ordering the food is off their game you guys know you’re doing a special tomorrow with six dollar burrito bowls if you wear a costume if you’re out of ingredients, your store is gonna continuously get bad reviews. Please just try to do better or shut this down.
- GDGiavanna DeCaroOct 25, 20251.0This place sucks! They’re always out of something… Tonight they were out of guacamole and lettuce and didn’t let me know till I had already put together just about my whole bowl. Do you think they would tell people that before they order?! I also ordered a cheese quesadilla, and it was probably the size of my hand Which they’re usually huge, so I don’t know what that was about or if I was charged for that because they also didn’t give me a receipt!
- BDBarbara DavisOct 23, 20251.0I placed a large order for a client lunch meeting today at this location and while I was impressed with the speed and that it was ready early for pickup, it was all very cold and small portions. You could tell they rushed it and didn’t give a crap. Good thing I checked for napkins and utensils. Maybe that is my job to do- I don’t know. What really irritates me is that I gave a 20% tip for what was cold small portion bowls and really small burritos. I thought- did they come up with a new mini burrito? Embarrassing lunch from us for our client today. Thanks for nothing Sawmill Chipotle. Thumbs down.
- JJJetOct 18, 20255.0I gave a 5 star because I feel bad but I feel like this location has fallen off and has been for long while now. Just look at this bowl 😭
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Sawmill & 161 serve?
Chipotle Mexican Grill at Sawmill & 161 offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 6590 Sawmill Rd, Columbus?
The location is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Sawmill & 161 offer pickup and delivery services?
Yes, this Chipotle location provides both in-store pickup and delivery options.
How can I order from Chipotle Mexican Grill online?
You can place orders using Chipotle's app available on the Apple App Store or via their official website order.chipotle.com.
Is Chipotle Mexican Grill at Sawmill & 161 LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers and provides an inclusive environment.
What payment methods are accepted at Chipotle Mexican Grill Sawmill & 161?
Chipotle accepts credit cards and offers gift cards as payment options.
Where can I find other dining options near Chipotle Mexican Grill at Sawmill & 161?
Nearby dining options include Jimmy John's sandwich shop and Inchin' S Bamboo Garden bar, ideal for grabbing a bite or drinks before or after visiting Chipotle.
Are there any nearby stores where I can shop after visiting Chipotle at Sawmill & 161?
Yes, nearby stores include Patel Brothers grocery store, Petco Animal Supplies, and GNC Live Well for vitamins and supplements.
Can I get my phone repaired near Chipotle Mexican Grill on Sawmill Rd?
Yes, CPR Cell Phone Repair Dublin is nearby, offering mobile phone repair and IT services.
What entertainment or fitness options are available near Chipotle at Sawmill & 161?
Customers can visit Shred415 gym or The Buckeye Corner sporting goods store nearby for fitness and sporting goods needs.