Business Details
About
Mexican Restaurant
Chipotle Lane and High is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
284 reviews
5 stars
127
4 stars
53
3 stars
13
2 stars
21
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of professionalism.
Food Quality
Food quality was inconsistent, with frequent complaints about undercooked rice, small portion sizes, and missing ingredients.
Order Accuracy
Numerous reviews highlighted issues with online orders being incorrect or incomplete, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant was often dirty, with unstocked supplies and trash bins overflowing.
Overall Experience
While some customers had positive experiences, the majority expressed disappointment and frustration with service and food quality.
- AHAsia HuotDec 18, 20255.0Pretty busy Chipotle, but it's always great every time I visit! 👍
- BSbillyy seibDec 16, 20255.0These kids know how to make a damn burrito. This was by far and away the best chipotle experience I have had in years. Cannot recommend this location enough.
- MZmilk zDec 9, 20252.0I don’t understand the point of getting a job here when the staff act like they don’t want to be there all the time. You walk in there wait in line for 10 Minutes just to be told they have nothing. It’s ridiculous atleast the place down the street is reasonable enough to tell you what they’re out of before ordering and have a sign on the door. Literally ridiculous
- BWBrandon Lee WyattNov 28, 20251.0This chipotle doesn’t train its employees to make sure delivery drivers verify the orders before they take them. Someone else picked up the order and kept it, so when I got the order I couldn’t complete it because they say “oh someone came and got that an hour ago” meanwhile that means the customer has been waiting over an over for food they will never receive. This place is a disgrace to their customers.
- DCDe'Asia CrumpNov 1, 20251.011/1/25 around 6:10pm I decided to walk with my cousin to this chipotle with no intention of getting anything, the moment i walked in, the smell got me. I decided to get my normal bowl. The lady making my bowl was nice and even had no problem getting me a side of sour cream. it was when i reached the register that my experience became uncomfortable and unpleasant. The girl at register with red hair assumed i got a chicken burrito, i accidentally said yes but then immediate followed it up with “oh its bowl.” when i looked back at her she was giving me this annoyed look like it was my fault she assumed it was a burrito, to which she irritatedly asked me, “is it a burrito or a bowl.” to which i repeated again, “its a bowl.” I paid and walked off, all while she watched me and apply some lip gloss which wouldn't have bothered me if she hadn’t been rude in the first place. Now i will be honest i had no intention of writing this review because i get it its a home football game you're busy, it gets stressful but there is no need for the attitude ESPECIALLY when there is no line. the bowl was nicely portioned on my side me my cousin says otherwise but the rice was so very dry and maybe even undercooked which ruined the whole bowl for me.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Lane and High serve?
Chipotle offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill on N High St?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Lane and High offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Lane and High?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill at Lane and High inclusive and welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What payment methods are accepted at Chipotle Mexican Grill at Lane and High?
Chipotle accepts credit cards, offers gift cards, and supports online orders and catering payments.
What other dining options are available near Chipotle Mexican Grill on N High St?
Nearby dining includes I Love Noods for noodles and cafe fare, Ninja Grill for sushi, and Wings on Lane for casual dining.
Are there coffee shops near Chipotle at Lane and High?
Yes, Starbucks and 7 Brew Coffee are nearby for customers looking to grab coffee before or after dining.
What nearby universities or landmarks can customers visit around Chipotle Mexican Grill at Lane and High?
The Ohio State University and Wilson Place, a historic building, are close by, making Chipotle convenient for students and visitors.
Where can I find parking near Chipotle Mexican Grill on N High St?
SP+ Parking is available nearby for convenient vehicle parking when visiting the restaurant.