Chipotle Mexican Grill

3.2
499 reviews
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Business Details

3090 Kingsdale Ctr, Columbus, OH
43221, United States
(614) 326-2631
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Kingsdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3090 Kingsdale Ctr, Columbus, OH
43221, United States

Hours

Reviews

3.2
499 reviews
5 stars
178
4 stars
83
3 stars
44
2 stars
42
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Food Quality

The quality of food varied significantly, with many complaints about freshness, portion sizes, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty dining areas and issues with food safety.

Order Accuracy

Numerous customers experienced issues with incorrect orders, particularly with mobile orders, leading to frustration and dissatisfaction.

Management Issues

There were consistent complaints about poor management practices, including lack of training for staff and inadequate handling of customer complaints.
  • DS
    daniel Slobodyanyuk
    Oct 1, 2025
    1.0
    Water and ice machine Down for over 2 years now…
  • BA
    Brolin Allfan
    Sep 17, 2025
    5.0
    Great spot for some chip! Great food, nice employees extra clean dining room! A lot of parking spots!
  • JM
    Jordan McKelley
    Sep 13, 2025
    1.0
    Hard to describe how bad this location is compared to the surrounding chipotles
  • EW
    Ed Wetzel
    Sep 13, 2025
    4.0
    Chipotle used to be my favorite fast food place due to the comparatively wholesome food. I was going to another location frequently, but staffing turnover resulted in some less than desirable experiences. This location was decent when I visited. Rather than the usual two or three on the serving line, there were five. Maybe they were training that day. In any case, that resulted in a quick in and out. There were no issues with portion sizes or being out of ingredients at this store.
  • HM
    Harley Moore
    Sep 3, 2025
    2.0
    The employees are EXTREMELY rude. Especially the older lady who does food line & work in the back. Always rude, rude facial expressions. The food is okay but makes it not worth it because the employees have horrible attitudes.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Kingsdale?

Chipotle Mexican Grill at Kingsdale is open daily from 10:45 AM to 10:00 PM.

What types of cuisine does Chipotle Mexican Grill offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, real ingredients.