Chipotle Mexican Grill

3.7
879 reviews
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Business Details

1000 N High St, Columbus, OH
43201, United States
(614) 472-4706
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Short North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1000 N High St, Columbus, OH
43201, United States

Hours

Reviews

3.7
879 reviews
5 stars
389
4 stars
191
3 stars
96
2 stars
33
1 star
170

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praised the friendly and helpful employees, others reported rude behavior and poor service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like small portions, undercooked rice, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions and dirty environments, impacting the overall dining experience.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and issues with online delivery, indicating a lack of consistency.

Customer Service

Customer service experiences varied widely, with some praising the staff's attentiveness while others reported negative interactions with management.
  • DD
    Dan
    2 days ago
    1.0
    Food depleted, old and unfresh. Just go elsewhere. Id give zero stars if I could.
  • LL
    Lmorningstar614
    Nov 16, 2025
    1.0
    They never put any info out for what their food has in it. I'm on a strict diet of my lifestyle and to be honest it's always a hit and miss with this place depends on who it is. Depends on what you get on the amount and you pay a decent amount of money and most of the time you get the bottom end of the stick. I don't agree with that
  • KK
    Knot Kool
    Nov 6, 2025
    2.0
    Was being polite and friendly but I guess I deserved rude service.
  • PR
    Paul Risko
    Nov 3, 2025
    5.0
    Best Chipotle in Columbus. I don't know what it is about this location but their food tastes better than any other Chipotle that I've ever been to.
  • MW
    Mike Willis
    Oct 11, 2025
    1.0
    Quite literally the shittiest Chipotle ever. What was worse...the disrespectful employees, the horrible wrap with holes in it before she even wrapped it, or just the employees in general. This place will make you never want to ever eat chipotle again.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Short North offer?

Chipotle Short North offers Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 1000 N High St?

Chipotle is open daily from 10:45 AM to 10:00 PM.