Chipotle Mexican Grill

Reviews

• BW

  Brandon Lee Wyatt

  Nov 16, 2025
  1.0
  Literally the worst chipotle I ever been. Customers waiting to pick up food sitting around waiting for 20 minutes while one white guy is the only one working. Race got nothing to do with it I’m just describing but black guys in the back just standing around looking like they doing nothing. One other person sweeping. Meanwhile multiple orders need to be filled I asked about mine and the one white dude said he would get it in a sec seems like everyone else expects him to do all the work while they screw around. Lady before me been sitting for least 20 minutes now she was sitting waiting when I got there. My food gonna be at least another 15 minutes at this rate. Worst experience ever. Please fire all these people except the white boy on shift right now. They all see us here waiting and choosing to not talk to customers. I haven’t yelled at anyone or anything I’m just waiting patiently while I wait forever for this food. Time is 3:28 pm on Sunday November 16. Never mind update on the white boy he said I was next and then started working on other orders. Fire them all. They have attitudes now after I said something again. Now 6 people have gone through the line before mine was even touched. Never coming back.
• LW

  Lena Welch

  Nov 14, 2025
  1.0
  Ordered online. On arrival realized they hadn’t put all the chips we ordered in the bag. They added more in. On getting home and opening my daughter’s taco kit I found out that it didn’t contain a taco kit. The wrong thing was inside. I drive back and let them know. I am told “um since you ordered online you have to call them we can’t do anything.” We ordered online on their app. I wasn’t asking for a refund. I just wanted the correct order. Left the food behind and went to find food.
• VP

  Vincent Perillo

  Nov 3, 2025
  3.0
  Line was long and food items weren't ready. I asked for steak and they wouldn't have any for 10 minutes. I asked for beef and got carne asada. That would have been fine, but there wasn't much of that left either. I asked for chips and guacamole but the new chips from the tray on the shelf were already stale. Staff were not friendly. I wouldn't recommend it.
• CW

  Callie Wilkins

  Nov 2, 2025
  1.0
  Worst Chipotle EVER! Went around 7 pm on a Saturday night and they only had one employee on line filling orders and he was the slowest Chipotle worker I have ever encountered. Took more than 5 minutes for him to complete one simple order. Not to mention they were out of corn, chips, fajitas and forks. Do not come here if you want good service or food.
• CS

  carla stanley

  Nov 2, 2025
  1.0
  Saturday evening and they were out of cheese and lettuce. I asked if they would substitute some queso (cheese) for the cheese they didn’t have. I was told no. I asked for a manager and a very young man responded to me from across the room saying they couldn’t do that because there was no way to adjust it on the register. Meanwhile my son later told me the guy making our food was saying bad things about us. We left without food. Poor customer service and preparation at this location. If you don’t have the basic ingredients people normally want then make basic accommodations OR just shut down for the night. The attitudes were terrible.

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