Business Details
About
Mexican Restaurant
Chipotle Olentangy Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
962 reviews
5 stars
399
4 stars
198
3 stars
93
2 stars
45
1 star
227
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Customers frequently complained about small and inconsistent portion sizes, with some noting they received less than expected even when paying for extra.
Service Quality
Service experiences varied widely; while some praised friendly staff, many reported rude behavior and poor customer service, particularly during busy hours.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and overflowing trash, which detracted from the overall dining experience.
Food Quality
While some customers enjoyed the food, others reported issues such as stale ingredients and food safety concerns, including instances of food poisoning.
- HHhatem4lifeJan 3, 20261.0Placed an build it yourself order over $100 Came missing items needed for the meal Tried multiple times to reach to the store and to try customer service online that kept sending me to their IA text support that keeps getting island closes the conversation on me All while I had a party of friends trying to watch the game on Saturday night Expecting a reasonable meal Don’t order from chipotle unless your picking up Otherwise they won’t answer the phone and won’t accept complaints about the order after it’s delivered
- JYJamison YNov 28, 20255.0Best chipotle in cbus. Always give the best portion sizes
- NHNassima HADIBINov 14, 20253.0C'est une découverte pour moi la bouffe mexicaine, je n'aime pas particulièrement,mais ça doit plaire aux autres.
- RRRickNov 13, 20251.0Worst experience ever, avoid this location at all cost, I was 4th in linear still waited 30 min to be served. The manager cross contaminated every pan not once but twice. If you plan on getting a burrito dont. They won't wrap it correctly.
- TVTh3 Juan and 0nly VanegasNov 9, 20251.0Food was good, but service there at night time is awful!! There’s these two girls working at night time and they don’t make you feel welcome at all. Also they making faces while I was ordering my food. Looks like someone is forcing them to be there and work. I’ve been working for restaurants for a while and this definitely I disapprove this attitude! I wish there was a real manager there at night time.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at 771 Bethel Rd, Columbus?
Chipotle Mexican Grill at 771 Bethel Rd is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Olentangy Plaza offer delivery and pickup services?
Yes, this location offers both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located in Columbus, Ohio?
It is located at 771 Bethel Rd, in the Franklin area of Columbus, Ohio, 43214.
How can I order food online from Chipotle Mexican Grill at Olentangy Plaza?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the App Store.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at Olentangy Plaza LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers and staff.
What nearby restaurants can I visit around Chipotle Mexican Grill at Olentangy Plaza?
Nearby restaurants include HC Way (Asian cuisine), Penn Station East Coast Subs (sandwiches), Five Guys (burgers), and Bamboo Thai Kitchen. You can explore these options for different dining experiences before or after your meal at Chipotle.
Are there any wellness or beauty services close to Chipotle at Olentangy Plaza?
Yes, nearby services include European Wax Center for waxing, Great Clips for haircuts, Massage Envy for massage therapy, and Tranquility Day Spa for spa treatments.
What shopping options are near Chipotle Mexican Grill at Olentangy Plaza?
Close shopping options include Plato's Closet, Micro Center for electronics, Virgil Alwood Florist for gifts, and West Olentangy Grocery Outlet for groceries and bakery items.
How can I contact Chipotle Mexican Grill at Olentangy Plaza?
You can reach them by phone at +1 614-453-0083 or email at oh.1398.olentangy@chipotle.com.