Chipotle Morse Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported issues with food quality, including undercooked meat, stale chips, and even instances of food poisoning.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and lack of attention to customer needs.
Cleanliness
Many customers noted that the restaurant was dirty, with unclean tables and food debris on counters.
Order Fulfillment
Frequent complaints about orders being incorrect, missing items, or staff being out of key ingredients.
Overall Experience
Overall, many customers expressed dissatisfaction with their experiences, recommending avoiding this location.
KY
Karima Yousfi
3 days ago
5.0
I ordered Chipotle I I ate it I ate it I ate food
BT
brian tipple
Nov 16, 2025
1.0
My pre-order is never ready
SS
SHEILA STEWART
Nov 5, 2025
2.0
I wish they were more consistent. Sometimes you get a great server, who makes your plate the way they would make their own & other times they practically weigh everything
JV
Jay VCee
Nov 2, 2025
1.0
Very bad service. Was in line for 35 mins. There was one lady working the line. The rest of everyone else was standing around. When I tell there is 17 people in line at 348pm and everyone is over it. Not a great location to visit.
JM
John Miller
Oct 15, 2025
1.0
Walked in to get a Quesadilla they told me I couldn’t get it unless I ordered it online but the other chipotle right down the street did it for me yesterday guess I have to go down there
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Morse Rd serve?
Chipotle Morse Rd offers customizable Mexican food like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill on Morse Rd?
Chipotle Morse Rd is open daily from 10:45 AM to 10:00 PM.
Does the Chipotle on Morse Rd offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
How can I order online from Chipotle Mexican Grill on Morse Rd?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Morse Rd?
You can call them at +1 614-600-3389 or email at oh.1690.morse@chipotle.com.
Does Chipotle on Morse Rd accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services.
Is the Chipotle Mexican Grill on Morse Rd LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
What are some nearby restaurants to Chipotle Morse Rd where I could grab a quick meal?
Nearby restaurants include Charley's Philly Steaks, Jimmy John's, Wingstop, and Ginza Go sushi restaurant, offering diverse dining options near Chipotle.
Are there any convenient places near Chipotle Morse Rd where I can get a coffee or snack?
Yes, Tim Hortons and Redbox are located nearby for coffee, snacks, and rentals.
What local services are available close to Chipotle on Morse Rd that might be useful for customers?
Nearby services include UPS Access Point for shipping, PNC ATM for banking, and health services like Precious Smiles dental clinic.