Chipotle Mexican Grill

3.6
1480 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Morse Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1851 Morse Rd, Columbus, OH
43229, United States

Hours

Reviews

3.6
1,480 reviews
5 stars
604
4 stars
328
3 stars
166
2 stars
88
1 star
294

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's filthy conditions, including dirty tables and food on the counters.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many reported issues with freshness, incorrect orders, and even food safety concerns.

Order Fulfillment

Numerous reviews mentioned problems with online orders being unprepared or incorrect, leading to significant delays.
  • GK
    George Karnes
    Dec 30, 2025
    1.0
    Bro, gross! Ordered online and when it said it was ready I head into grab my bag. Only to find they don't make the food till you show then it's whenever they get done telling their gill guy a story about how heartless he's been to homeless people that ask for food. All while my food sits on the dirty counter half finished because he's got to finish his story. Store was a huge mess. Staff was to worried about leaving to be bothered to serve the line, leaving one guy to make all the food. Won't be back to this grunge fest.
  • JH
    Jennifer Hutkowski
    Dec 29, 2025
    1.0
    This place is a dirty mess with no management. The health department should shut it down. So gross.
  • AR
    Aleesha Renea
    Dec 15, 2025
    2.0
    I normally like getting food from here but while I was ordering the third person in the line that was fixing the food was very rude she ignored what I wanted in my bowl. Whoever she is she needs to be talked to because some people there act very unprofessional.
  • QM
    QB Marie
    Dec 9, 2025
    4.0
    i order for two I was in and out, not something that happens often, usually a line that moves slow. Lucky day, the staff was nice and quick to . I order my bowl and a. Salad. And they had the vinegar dressing and it was made the right way
  • JS
    John S
    Dec 6, 2025
    1.0
    Ordered online... burritos were miss labeled. One had someone else's name on the label and the label with the right name was on the wrong burrito. Food is very poor quality. Associates do not pay attention to the orders.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Morse Rd serve?

Chipotle Morse Rd offers customizable Mexican food like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill on Morse Rd?

Chipotle Morse Rd is open daily from 10:45 AM to 10:00 PM.