Chipotle Mexican Grill

3.6
795 reviews
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Business Details

4034 Townsfair Way, Columbus, OH
43219, United States
(614) 337-8044
https://locations.chipotle.com/oh/columbus/4034-townsfair-way?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=46
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About

Mexican Restaurant
Chipotle Easton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4034 Townsfair Way, Columbus, OH
43219, United States

Hours

Reviews

3.6
795 reviews
5 stars
321
4 stars
181
3 stars
77
2 stars
52
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely slow service, long wait times, and disorganized staff, leading to frustration and dissatisfaction.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with dirty tables, unsanitary food preparation areas, and unpleasant odors, particularly cigarette smoke.

Food Quality

There were numerous complaints about food quality, including incorrect orders, undercooked or cold food, and inadequate portion sizes.

Staff Attitude

Many customers experienced rude or unhelpful staff, contributing to a negative dining experience.
  • KS
    Kira Skywalker
    Dec 28, 2025
    1.0
    Terrible service. Couldn't even order here because they were out of everything at 6pm with no intentions of making more. Waited in line for 25 minutes without moving. Terrible location.
  • CW
    Craig Wakefield
    Dec 28, 2025
    1.0
    Absolutely horrible. I had a pick up order for 5:50 and it’s 6:21 and am still waiting. I was told this is typical but it’s completely unacceptable.
  • JS
    Jibril Siad
    Dec 13, 2025
    1.0
    I wish I could give them less then one stars, the way they handle food and hygiene is aweful, they were whipping dirty food as they were cleaning up and if was flinging into the food and into people orders me and I told the girl that it got into my food and she looks at me like why am I bothering her, abandoned my order and left, I felt like I was gonna throw up
  • CP
    Cris Patterson
    Dec 12, 2025
    1.0
    Will not order from yall again got my food and it was cold called yalls customer service and alls they did as offer me a bogo meal the hell I don’t want your food now after I get my meal and it’s cold!!!
  • DD
    Dan
    Dec 4, 2025
    1.0
    Not doing a good job here.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Easton serve?

Chipotle Easton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at Easton?

Chipotle Easton is open daily from 10:45 AM to 10:00 PM.