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Brand Certified

Chipotle Mexican Grill

3.9
(1358 reviews)

About

Mexican Restaurant
Chipotle Polaris is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1140 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

3.9
1,358 reviews
5 stars
681
4 stars
329
3 stars
112
2 stars
65
1 star
171
  • JP
    Jan Powers
    4 days ago
    1.0
    When you say “extra” they say “let’s not give you extra and actually less than what’s normally given”
  • JJ
    Javez
    5 days ago
    3.0
    The food here is pretty good, but my only question is why do they hire people with no customer service skills to work front line. Everyone seems to look like a deer in headlights and hate their job. I’m not expecting people to be overly happy but try to, at least seem like you care about a person asking about you and your day. Everyone here has extreme social anxiety except the Latina lady worked tortilla line today, which she was absolutely amazing! She greeted me with a warm smile and made me feel welcome and actually looked me in the eye… geez. So much for human interaction. It’s the little things that count. Everything would’ve five stars from me if the rest of the line was like her.
  • TJ
    Techno Junkie
    Feb 23, 2026
    1.0
    raising prices without providing better quality is unacceptable. may find alternative sources due to company greed.
  • AK
    Ani Kahaian
    Feb 9, 2026
    1.0
    I don’t usually write bad reviews but this needed to be said. I love Chipotle and I’ve never had this bad of an experience or reaction to the food! To start, we ordered the food to go and going through the line I received attitude from the workers making my bowl and super slow, no urgency service at checkout. The worker at the register had four other orders behind ours waiting to pay. I also asked for dressing for my salad and didn’t receive that. Bringing the food home they didn’t even seal the bowl correctly and it leaked through the bag, breaking the bag, and getting on my pants. After my husband and I ate our mediocre meals, we started to feel not so good. This is now 24 hours since eating our chipotle meals and we are still not feeling well! We are sick to our stomachs with slight nausea. This used to be a wonderful Chipotle location, but it has definitely gone downhill and I don’t know if I’ll go back to this location bc of the experience.
  • TT
    T Thacker
    Feb 4, 2026
    3.0
    I love chipotle but don't go in this location at 10pm cuz they will have nothing u want they close at 11pm that's a whole hour with no chicken no steak no fajitas veggies no corn salsa I get people want to go home

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Polaris offer?

Chipotle Mexican Grill at Polaris offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 1140 Polaris Pkwy in Columbus, OH?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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