Chipotle Mexican Grill

3.6
1293 reviews
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Business Details

6079 Parkcenter Circle, Columbus, OH
43017, United States
(614) 789-0920
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Tuttle Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6079 Parkcenter Circle, Columbus, OH
43017, United States

Hours

Reviews

3.6
1,293 reviews
5 stars
529
4 stars
298
3 stars
127
2 stars
90
1 star
249

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overly salty dishes, spoiled ingredients, and inconsistent portion sizes.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times for online orders, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was not clean, with messy counters and unsanitary conditions.

Inconsistency

Customers experienced significant inconsistency in food preparation and service, with some visits being satisfactory while others were disappointing.

Management Concerns

There were complaints about management behavior and training, with some customers feeling that staff were not properly supervised or trained.
  • BB
    Bruce
    Nov 13, 2025
    5.0
    Most of us are well aware of Chipotle’s cuisine. I enjoy it more than a lot of other restaurants. This review will not discuss food any further. I love the service I often receive at this restaurant! I always have a developmentally disabled gentleman accompany me to Chipotle. There’s a particular young lady who works there that transforms our meal from ordinary to wonderful. When this young lady is at the register, if time permits, she’ll take our tray to where we normally sit (without us asking). She does this with a big smile. We appreciate her willingness to go above and beyond! She’s a gem!
  • SG
    salinas ,ca girl
    Nov 13, 2025
    1.0
    Worst customer service ever !!! DO NOT GO THERE unless you want to be treated like trash I got there and NO ONE acknowledged me Keep in mind i was the only one there They where all minded their business didn't even greet and totally ignored me . Imagine if i was there for food i ended up just asking for chips and guac It was 10 something for 2 large chips and 2 guac sides So i said okay just 1 bag and they charged me 8 dollars and some change!!! I asked how much the chip bag where and the girls that where there said they are 5 and some change Didn’t add up And they asked me to repeat my question like 3 times!!
  • LC
    Lydia Collier
    Nov 9, 2025
    1.0
    twice now we have gone in to chipotle around 8pm and this store is in the process of closing. But they don’t close for another 3 hours…. I work in a restaurant and understand beginning closing duties before closing time to make sure you aren’t there hours later. But 3 hours before close is ridiculous. you’re out of steak, the chairs are up on the tables, the music is turned off, there are trash cans blocking you from going around to even get a fork….. how am i supposed to eat my to-go with no fork??? the comments being directed at us were unprofessional and i’ve never been in a place where ive felt like more of an inconvenience. there was a line of people behind us and they had the cold ingredients sitting on the back counter… who knows how long they were sitting out, definitely hitting temperatures outside of safety regulations. this is just totally unacceptable and makes me so uncomfortable.
  • OO
    osman
    Nov 1, 2025
    2.0
    The saltiest food I’ve ever tasted, took one bite and spit it out right away. I can’t believe this is allowed.
  • SK
    Sarah Kirby
    Oct 22, 2025
    5.0
    Not to be dramatic, but I could cry happy tears- this is the only chipotle I will ever go to for the rest of my life. I have been craving chipotle for like 2 weeks now & have never ever received a more perfect bowl than I did tonight. Words couldn’t begin to describe how beautiful it was so I attached a picture lol 10/10 def recommend specifically this location
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Tuttle Crossing serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at Tuttle Crossing?

The restaurant is open daily from 10:45 AM to 11:00 PM.