Chipotle Mexican Grill

3.4
1981 reviews
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About

Mexican Restaurant
Chipotle German Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
488 S High St, Columbus, OH
43215, United States

Hours

Reviews

3.4
1,981 reviews
5 stars
768
4 stars
375
3 stars
190
2 stars
152
1 star
496

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times and slow service, often due to understaffing or being out of key ingredients.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale, cold, or poorly prepared items.

Portion Sizes

Numerous customers expressed dissatisfaction with small portion sizes, often feeling shortchanged for the price paid.

Customer Service

There were mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor management.

Availability of Ingredients

A recurring issue was the frequent unavailability of key ingredients, leading to customer frustration and dissatisfaction.
  • AS
    Amina Sowers
    Nov 8, 2025
    5.0
    This is the ONLY Chipotle I’ve been to that isn’t stingy with the food when I order through mobile or delivery. My order is perfect every time!
  • VV
    Vené Venter
    Oct 22, 2025
    1.0
    Waited very long, the line was out the door. All because they were out of chicken and it was dinner time. Also, want to add that there was food burning on the grill. We waited 40 minutes, I won’t be coming back here
  • MH
    Matt Heinzman
    Oct 21, 2025
    5.0
    Stopped in for lunch around 1:30 and everything was excellent. All the food looked very fresh and it all tasted so good. The staff were exceptionally nice and very accommodating. The dining room was also very clean. I’d drive clear from grove city to eat at this location again because all the ones there are horrible. Keep up the great work here!
  • WB
    Whitney Buskirk
    Oct 21, 2025
    1.0
    It can’t really be that difficult to make decent food, right? How do they even serve stuff like this? The carne asada is so chewy it isn’t even possible to eat this mess. $20 wasted.
  • MB
    Michelangelo B
    Oct 19, 2025
    1.0
    It's was a line people waiting to get served. I only get 30 minutes for my break.... So I left.... and my job kept calling me .. SMH .... CN get ma peace of mind ... My happy pills aren't working for some reason.... I need a new mental health 💊 people are getting on my nerves ..

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in German Village?

Chipotle German Village is open every day from 10:45 AM to 11:00 PM.

Does Chipotle German Village offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.