Chipotle Crosswoods Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with undercooked rice, stale food, and overall poor food quality.
Portion Sizes
Many reviews highlighted that portion sizes were consistently smaller than expected, leading to dissatisfaction.
Service Experience
While some customers praised friendly staff, others reported rude service and issues with order accuracy.
Cleanliness
Several reviews mentioned that the location was dirty and in need of better hygiene practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, particularly with online orders.
ID
It’s Dave
Jan 2, 2026
2.0
Friday night, 1/2/26 7:10 in the evening…… And there’s no fajita vegetables? Also your white rice is crunchy. What the hell? And your dining room looks like it hadn’t been picked up in a couple hours. Serving line was also messy like it hadn’t been wiped down in a long while. I’ve seen better and I’ve also seen much worse. That’s why you got two stars.
ML
Michael L
Dec 23, 2025
1.0
This location is always horrible.
RC
Raymond Caudle
Dec 17, 2025
1.0
Chipotle is always messing up the rice, it’s not that hard to cook white that doesn’t turn to powder when u attempt to chew it. Rice is constantly dry and undercooked,ruining the whole meal, add more water and wait till it’s cooked🤯
JJ
Jim
Dec 13, 2025
5.0
Nice staff nice food!!
KP
Kat P
Nov 18, 2025
1.0
Worst food and service in the world. Food was stale and undercooked. Extremely dirty. People can get sick as they don’t follow any hygiene protocols.. see attached pictures and decide. This type of place should be banned for public safety
Frequently Asked Questions About Chipotle Mexican Grill
What are the hours of operation for Chipotle Mexican Grill at Crosswoods Relo?
Chipotle Mexican Grill at Crosswoods Relo is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Crosswoods Relo located?
It is located at 191 E Campus View Blvd, Franklin, Columbus, OH 43235, USA.
Does Chipotle Crosswoods Relo offer delivery services?
Yes, Chipotle Crosswoods Relo offers delivery services through their online ordering platform.
How can I place an online order for Chipotle Mexican Grill at this location?
You can order online by visiting https://order.chipotle.com/ or by using the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill serve at Crosswoods Relo?
Chipotle serves customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
How does Chipotle support sustainable and responsible food sourcing?
Chipotle uses only 53 real ingredients sourced from farms adhering to humane and sustainable practices, emphasizing real food without artificial additives.
Can I earn rewards or get special offers when dining at Chipotle Crosswoods Relo?
Yes, by signing up for Chipotle Rewards, customers can get exclusive offers and earn free food.
What nearby restaurants can I visit if I want to try other cuisines near Chipotle Mexican Grill Crosswoods Relo?
Nearby you can find Indian restaurants like Persis Karaikudi & Biryani Grill, Mirchi Columbus, and Curry Kabab Handi Biryani, as well as Pakistani and Middle Eastern cuisine at Salateen Grill, and Greek food at Yappy Greek.
Are there coffee shops near Chipotle Crosswoods Relo where I can grab a drink before or after my meal?
Yes, Starbucks is nearby, offering coffee, smoothies, and other beverages for your convenience.
What professional or real estate services can I access near Chipotle Mexican Grill at Crosswoods Relo?
Nearby professional services include real estate agents like Reese Realty Group, Michele Schmitt, Taunya Hughett, and Koteswara Bodipudi, as well as event planning with Cameron Mitchell Premier Events and marketing consultants like Vintage Solutions.