Chipotle Mexican Grill

3.6
2078 reviews
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About

Mexican Restaurant
Chipotle Georgesville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1528 Georgesville Rd, Columbus, OH
43228, United States

Hours

Reviews

3.6
2,078 reviews
5 stars
858
4 stars
425
3 stars
272
2 stars
137
1 star
386

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, with complaints about employees rushing through orders and showing a lack of engagement.

Food Quality

Numerous reviews highlighted issues with food quality, including undercooked rice, stale ingredients, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with reports of unclean tables, floors, and food preparation areas.

Ingredient Availability

Customers expressed frustration over the frequent lack of key ingredients, often running out of items well before closing time.

Service Speed

While some customers noted timely service, many others experienced long wait times and chaotic service, particularly during busy hours.
  • AS
    Alex (Service)
    Nov 3, 2025
    5.0
    The new staff is great and it looks alot better keep up the work ! Glad they got a upgrade in staff and quality compared to before !
  • CS
    correnia snyder
    Oct 24, 2025
    3.0
    They were super busy. Needed more staff. But they got my mobile order in a timely manner. I got two carne asada bowls with extra cheese and sour cream. Everything taste fresh but the rice was undercooked. I think they pulled it to early because they were so busy. At least I hope so.
  • SD
    S D
    Oct 23, 2025
    1.0
    Found a piece of steak in a vegetarian bowl? This is absolutely unacceptable.
  • MD
    Mike Diemer
    Oct 18, 2025
    5.0
    My daughter would eat here everyday if she could. Can't get enough of it. Orders are always right. Never had a single problem with this place.
  • TS
    Tiffany Swanigan
    Oct 5, 2025
    3.0
    Not a very thrilled client of this location. We went in for dinner and the place looks like a bomb went off behind the counter, whatever not my problem. Get a side of guacamole with chips. As they're cashing us out they tell us they dont have any chips.. and I see chips in the back, "they're for mobile orders" ... so youre telling me that your saving chips for people that haven't even ordered them yet but you cant give chips to clients right in front of you asking. Thay makes absolutely no sense to me as someone who works in a customer service profession myself. Then to top it off instead of ringing our food out on one bill it ended up being two. Overall experice was unfavorable.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Georgesville offer?

Chipotle Georgesville offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Georgesville?

Chipotle Georgesville is open every day from 10:45 AM to 11:00 PM.