Customers generally praised the food, particularly the cheesesteaks and fries, but some noted issues with portion sizes and seasoning.
Service Experience
While many reviews highlighted friendly and quick service, there were complaints about slow service and negative interactions with management.
Cleanliness
The restaurant was often described as clean, but there were multiple reports of unsanitary conditions in the bathrooms.
Pricing Concerns
Several customers felt the prices were high for the portion sizes, with some expressing dissatisfaction over value for money.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others mentioned issues like loud music and unpleasant odors.
ML
Matt Logue
Nov 9, 2025
5.0
Good food good vibes good people.
JL
Joseph Lavigne
Sep 19, 2025
5.0
Great food great staff and great atmosphere. Must go .
LA
luis alvarado
Jul 18, 2025
5.0
I had an amazing experience at Charley's Philly Steaks recently! I ordered the Nashville chicken Hot Cheeses, and it was absolutely delicious—full of flavor and cooked to perfection. What truly made my visit special was the exceptional service from Alejandra, Thai, and Marlin. Despite the busy atmosphere, they worked hard with a great attitude, making sure every customer felt valued. The establishment was clean and well-maintained, which added to the overall positive vibe. I’ll definitely be returning and highly recommend this place for anyone looking for great food and friendly service! Visit time 7/18/25. 3:00pm
BS
Bethany Strickler
Jul 4, 2025
5.0
I love it
KW
Kenny Wellendorf
Jun 24, 2025
1.0
Maybe not close at 9 when you shouldn't, poor service every time but it is prob the family business, if you are the owner b aware your employees need changed
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks at Plaza at Sawmill?
Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services at this location as all delivery hours are marked closed.
Is there a drive-through service available at Charleys Cheesesteaks?
No, the drive-through service is not available at this location; all drive-through hours are closed.
Can I order takeout from Charleys Cheesesteaks?
No, takeout services are currently not available at this location since all takeout hours are listed as closed.
Are there pickup options available at Charleys Cheesesteaks?
No, pickup services are not offered at this location as all pickup hours are closed.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa cards for payment.
Where is Charleys Cheesesteaks located in Columbus?
It is located at 6496 Sawmill Rd, Plaza at Sawmill, Columbus, OH 43235, USA.
What nearby places can I visit before or after dining at Charleys Cheesesteaks?
Nearby places include Starbucks for coffee, Blick Art Materials for arts and crafts shopping, and BIBIBOP Asian Grill for additional dining options.
Is there convenient transportation or transit access near Charleys Cheesesteaks?
While specific transit stations aren’t listed, nearby businesses like UPS Access Point and Trek Bicycle Columbus Dublin suggest the area has easy access and retail options for customers arriving by various means.
Are there other restaurants close to Charleys Cheesesteaks where I could explore different cuisines?
Yes, nearby restaurants include BIBIBOP Asian Grill offering Korean cuisine, Gokul Cafe serving Indian food, and Red Lobster for American seafood.