Mixed reviews on food quality; some customers enjoyed the cheesesteaks and fries, while others found items overcooked or lacking flavor.
Customer Service
Customer service experiences vary widely; some praised the friendly staff, while others reported rude interactions and issues with order accuracy.
Cleanliness
Many customers noted the restaurant's cleanliness and organization, contributing positively to their dining experience.
Operational Issues
Frequent complaints about inconsistent closing times and curbside service, leading to customer frustration.
KL
Kyle L
Dec 30, 2025
1.0
Nice staff but food is actually surprising at just how bad / flavorless it was . Soggy cold fries no salt no seasoning . Wings were so burnt and hard I could hammer a nail with them. Throw it an old tasting lemonade mix drink and you have yourself a 20.00 regret that was literally disgusting.
WD
Will Drey
Oct 29, 2025
5.0
The customer service and speed of service were absolutely refreshing compared to the other local restaurants. Everyone was smiling and friendly and the food was fresh and delicious.
JR
Jeff Rettinger
Sep 26, 2025
5.0
I have lunch here pretty often.
It's always clean. Friendly staff
Dianna is excellent always a smile and great service.
They usually have a chicken Philly fries and a drink for 8.00
The sandwich is always freshly grilled, the bread freshly baked. The handcut fries are amazing 👏
And not a skimpy order.
They serve a Much better quality meal...and service than a Mc mistake...🤣
Go see Dianna and crew for a great lunch.
MM
mxbist
Sep 23, 2025
5.0
Best cheesesteak I’ve ever had!
BA
Baker Family Adventures
Sep 8, 2025
5.0
Great team and the food was perfect. Super clean facilities as well!
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours for Charleys Cheesesteaks on weekdays?
Pickup is available from 10:45 AM to 10:00 PM Monday through Friday.
Is delivery service available at Charleys Cheesesteaks?
No, delivery service is not available at this location as the delivery hours indicate it is closed every day.
Does Charleys Cheesesteaks offer drive-through service?
No, the drive-through is closed every day and not available for service.
What payment options are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 6975 E. Broad St., Columbus, OH 43213, USA.
Are there takeout options at Charleys Cheesesteaks?
Takeout service is not available at this location as the takeout hours indicate it is closed every day.
Can I visit Charleys Cheesesteaks on Sunday? What are their hours?
Yes, they are open for pickup from 10:45 AM to 8:00 PM on Sunday.
What nearby food options can I explore after visiting Charleys Cheesesteaks?
Nearby food options include Charley’s Grilled Subs, BIBIBOP Asian Grill, Donatos Pizza, Wendy's, Taco Bell, Krispy Kreme, McDonald's, Five Guys, KFC, Buckeye Hibachi, and Skyline Chili, giving you plenty of variety to choose from.
Are there any automotive services near Charleys Cheesesteaks?
Yes, nearby automotive services include AAA Ohio, AAA Car Care Plus, Jiffy Lube, Discount Tire, and BP gas station which can be convenient if you need vehicle maintenance or fuel.
What nearby amenities can help with errands when visiting Charleys Cheesesteaks?
Nearby amenities include The UPS Store for shipping and printing, Sprint Store for mobile phones, and Huntington Bank for financial services, making errands convenient during your visit.