Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
557 reviews
5 stars
282
4 stars
142
3 stars
37
2 stars
31
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly staff, several reviews highlighted rude interactions and poor service during busy times.
Food Quality
The food quality received positive remarks for being fresh and delicious, but there were also complaints about inconsistency, such as overcooked items and incorrect orders.
Cleanliness
Customers consistently noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
Pricing Issues
Several reviews mentioned concerns about pricing, with some feeling that the cost was too high for the portion sizes and others frustrated by unexpected charges.
Operational Hours
Multiple customers reported issues with the restaurant closing earlier than advertised, leading to frustration and lost business.
- WDWill DreyOct 29, 20255.0The customer service and speed of service were absolutely refreshing compared to the other local restaurants. Everyone was smiling and friendly and the food was fresh and delicious.
- JRJeff RettingerSep 26, 20255.0I have lunch here pretty often. It's always clean. Friendly staff Dianna is excellent always a smile and great service. They usually have a chicken Philly fries and a drink for 8.00 The sandwich is always freshly grilled, the bread freshly baked. The handcut fries are amazing 👏 And not a skimpy order. They serve a Much better quality meal...and service than a Mc mistake...🤣 Go see Dianna and crew for a great lunch.
- MMmxbistSep 23, 20255.0Best cheesesteak I’ve ever had!
- BABaker Family AdventuresSep 8, 20255.0Great team and the food was perfect. Super clean facilities as well!
- CKChris KocsisSep 3, 20251.0Cost $6.50 more than it should have. #1 small chicken philly is $7.99 with fries and drink. She argued with me that it doesn't come with a drink looking right at the same as I was. Well, that's because she said no drink with the combo and added an additional drink. Outside big sign says $6.99 with fries and inside says $7.99 with drink. Then I had a $5 reward. It beeped when I scanned it but did not take $5 off. Told her she said she doesn't know...NEXT person please! So I lost my $5 reward also. Angry that she did not know what she was doing and did not listen or care whatsoever
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours for Charleys Cheesesteaks on weekdays?
Pickup is available from 10:45 AM to 10:00 PM Monday through Friday.
Is delivery service available at Charleys Cheesesteaks?
No, delivery service is not available at this location as the delivery hours indicate it is closed every day.
Does Charleys Cheesesteaks offer drive-through service?
No, the drive-through is closed every day and not available for service.
What payment options are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 6975 E. Broad St., Columbus, OH 43213, USA.
Are there takeout options at Charleys Cheesesteaks?
Takeout service is not available at this location as the takeout hours indicate it is closed every day.
Can I visit Charleys Cheesesteaks on Sunday? What are their hours?
Yes, they are open for pickup from 10:45 AM to 8:00 PM on Sunday.
What nearby food options can I explore after visiting Charleys Cheesesteaks?
Nearby food options include Charley’s Grilled Subs, BIBIBOP Asian Grill, Donatos Pizza, Wendy's, Taco Bell, Krispy Kreme, McDonald's, Five Guys, KFC, Buckeye Hibachi, and Skyline Chili, giving you plenty of variety to choose from.
Are there any automotive services near Charleys Cheesesteaks?
Yes, nearby automotive services include AAA Ohio, AAA Car Care Plus, Jiffy Lube, Discount Tire, and BP gas station which can be convenient if you need vehicle maintenance or fuel.
What nearby amenities can help with errands when visiting Charleys Cheesesteaks?
Nearby amenities include The UPS Store for shipping and printing, Sprint Store for mobile phones, and Huntington Bank for financial services, making errands convenient during your visit.