Charleys Cheesesteaks

4.3
578 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
5033 N. High St., Columbus, OH
43214, United States

Hours

Reviews

4.0
359 reviews
5 stars
186
4 stars
75
3 stars
48
2 stars
28
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the cheesesteaks and others criticizing blandness and incorrect orders.

Customer Service

Customer service experiences vary widely; some report friendly and helpful staff, while others mention rudeness and poor service.

Cleanliness

Many customers appreciate the cleanliness of the locations, contributing positively to their dining experience.

Order Accuracy

Frequent complaints about incorrect orders and issues with the app affecting order placement.

Value for Money

Customers express concerns about pricing, with some feeling the food is overpriced for the quality received.
  • RC
    renee coil
    Oct 12, 2025
    1.0
    Ordered Philly to go. Had zero ingredients advertised except meet tomato and lettuce. Horrible Philly!!! Don’t bother!
  • VV
    Vanessa
    Jun 7, 2025
    1.0
    I placed an order for the location I live close to. The app decided to change it to a location 3 hours away from my home. I am not driving three hours to pick up food. Then when I call to get it cancelled I was treated rudely and told they dont cancel orders. There is jo way to reach corporate. There is no way to get help. Terrible app. Terrible customer service. Terrible experience. The manager and the workers. All completely ruined the experience.
  • CB
    Corduroy Button Bear
    Dec 2, 2020
    1.0
    Not open during posted hours.
  • DM
    Daniel McCoy
    May 25, 2018
    5.0
    I love cheesesteaks so this wasn't a fair rating

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours for Charleys Cheesesteaks at Graceland Shopping Center?

Charleys Cheesesteaks is open every day from 10:30 AM to 9:00 PM.

Is Charleys Cheesesteaks open for delivery, takeout, or drive-through services?

Charleys Cheesesteaks does not offer delivery, takeout, or drive-through services as all these options are closed.