Numerous reviews highlighted poor service, including inattentive staff, long wait times, and rude behavior from servers.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, including bland flavors and incorrect orders.
Atmosphere
The restaurant's atmosphere received mixed reviews, with complaints about loud music and a chaotic environment, making conversation difficult.
Staff Performance
Several customers praised specific servers for their excellent service, but many others reported negative experiences with various staff members.
Management Concerns
Customers noted issues with management, including lack of responsiveness to complaints and inconsistent service standards.
GT
Gabrielle Thornton
Oct 20, 2025
1.0
Service was terrible! Server was non attentive and unapologetic! Wasn’t busy at all when we walked in and got sat with chips, salsa, and margaritas! As soon she started getting sat more people/parties, she basically ignored us and we had to have 3 different people hunt her down!!! Of course it gets busy and you get side tracked, but it basically took her an hour to get back to us to take our order after a party who arrived after us got there food! They had a party of 8, we had a party of 3! She was incredibly rude to us as soon as we came in and wasn’t very friendly! She just wanted a tip from us basically, I don’t know if I will be back this specific location! Very hostile service
ES
Emely Rodríguez Santos
Sep 28, 2025
5.0
I love cazuelas I’ve been going for years, I know all the waiters and they are always super nice with me but this time I sat at the bar and the bartender apart from taking a long time to serve me, she was only using her phone, I wanted to order but she was only on the phone even getting in the way of the other guys at the bar, I have never complained about anything in cazuelas but they should put in her place someone who knows how to work
HH
Hannah
Sep 16, 2025
2.0
The music is unconscionably loud.
KK
Kevin Kader
Sep 14, 2025
5.0
Joyce is always the best.
WT
Will T
Sep 13, 2025
4.0
The food is awesome, the water doesn't have ice, there's a lot of noise in the street so get used to that in a college town
Frequently Asked Questions About Cazuelas Gateway OSU
What are the operating hours for Cazuelas Gateway OSU?
Cazuelas Gateway OSU is open Monday to Wednesday from 4:00 PM to midnight, Thursday from 4:00 PM to 1:00 AM, Friday from 4:00 PM to 2:00 AM, Saturday from 11:00 AM to 2:00 AM, and Sunday from 11:00 AM to midnight.
Does Cazuelas Gateway OSU offer delivery and pickup services?
Yes, Cazuelas Gateway OSU offers both in-store pickup and delivery services.
Where is Cazuelas Gateway OSU located?
It is located at 1542 N High St, Columbus, OH 43201, United States.
What types of cuisine does Cazuelas Gateway OSU serve?
Cazuelas Gateway OSU serves Mexican cuisine, including Tex-Mex dishes, and also offers seafood, tacos, burritos, and vegetarian options.
Where can I view the menu or place an order online for Cazuelas Gateway OSU?
You can view the menu and place orders online at https://cazuelasmexicancantina.com/menu.
What is the price range at Cazuelas Gateway OSU?
The price range at Cazuelas Gateway OSU is categorized as moderate (TWO).
Can you suggest nearby places to visit after dining at Cazuelas Gateway OSU?
After dining, you might enjoy visiting the Gateway Film Center for arts and entertainment or relax at nearby bars like The Torpedo Room or Eupouria Bar & Patio.
What nearby transportation options can help me get to Cazuelas Gateway OSU?
You can use the COTA #8 bus route to conveniently reach Cazuelas Gateway OSU.
Are there other dining options close to Cazuelas Gateway OSU?
Yes, nearby dining options include Mad Mex for fast food, Ugly Tuna Saloona for seafood, and South Campus Gateway which is a sports bar.
Is Cazuelas Gateway OSU suitable for vegetarian customers?
Yes, Cazuelas Gateway OSU is listed as a vegetarian-friendly restaurant, offering suitable menu options for vegetarian customers.