Many customers praised the exceptional service provided by various servers, particularly highlighting staff like Sebastian, Hayley, and Jayden for their attentiveness and friendliness.
Food Quality
Overall, the food received positive feedback for being delicious, with specific mentions of dishes like steak, lasagna, and the $10 takeout meal deal.
Atmosphere
The restaurant was noted for its clean and pleasant atmosphere, with some customers appreciating the Italian music and modern decor.
Inconsistencies
Some reviews pointed out issues with slow service and food temperature, indicating that experiences can vary significantly depending on the time and staff.
Customer Loyalty
Several customers expressed a strong desire to return, citing long-standing traditions and positive past experiences at the restaurant.
RR
Radhika
1 day ago
5.0
Absolutely loved this place! Food was amazing and service was excellent!! Yolanda was one the best servers we had experienced after a long time. Thank you for a wonderful experience. I will definitely recommend this place to anyone who enjoys Italian cuisine.
CC
Carrie Cruz
Nov 16, 2025
5.0
We chose Carrabba's Italian Grill for an early dinner on a Saturday. We were greeted and seated promptly. The staff were so attentive and friendly. My husband had the Trio (7oz sirloin, Chicken Bryan and Mezzaluna Ravioli). It came with soup or salad. He chose the Sicilian Chicken Soup. I ordered the gluten friendly Chicken Marsala and a glass of chardonnay. My server informed me that I was able to get the 9oz pour for the 6oz price. Our server was attentive, the individuals bringing out items were attentive. The manager stopped by our table to check on us. We also learned that we could order a full entree to go meal for $10.00 each. We both got the Rigatoni al Forno with mine being gluten friendly. We just had it for lunch and learned that they included bread, an olive oil packet, herbs for the olive oil and a side container of parmesan cheese. We hadn't been for a long time. We will be coming back very soon! Highly recommend!
JR
Jacqueline Ramirez
Nov 15, 2025
5.0
Coming here was an excellent way of spending the afternoon with the people I love in an environment so welcoming! With exquisite dishes and service on point! Would recommend for all to drop by, and have a taste of the marvelous cuisine they have here.
GR
Gabriela Rodriguez
Nov 12, 2025
5.0
We were attended to by Yolanda. A great waitress, she is attentive, took the time to ask us if this was our fist time at the restaurant. In fact it was and provided guidance and suggestions on foods. She suggested the lentil soup wish is amazing as she mentioned.
SB
Shanna Van Buren
Oct 29, 2025
5.0
Always the best service here at the Polaris Carrabbas! We have been coming here for lunch (as well as some dinners) for years and always get top-notch service. Nikki is a very personable waitress and practically a mind-reader. She seemed to know exactly what I wanted and what to bring next before I even had to ask for it! I got my drink refilled quickly, more bread, to-go items, all of it. The atmosphere in here is nice. I like the Italian music. It is always clean inside & out, and easy parking. Excellent service, friendly staff, reasonable prices, and yummy food. Love it! Thank you!
Frequently Asked Questions About Carrabba's Italian Grill
What types of services does Carrabba's Italian Grill offer for ordering food?
Carrabba's Italian Grill offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the regular operating hours of Carrabba's Italian Grill?
Carrabba's Italian Grill is open Monday to Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:00 PM.
When is happy hour at Carrabba's Italian Grill?
Happy hour is daily from 4:00 PM to 6:00 PM at Carrabba's Italian Grill.
Does Carrabba's Italian Grill have options for families and children?
Yes, the restaurant welcomes families and children and offers a children's menu along with high chairs for young guests.
Is Carrabba's Italian Grill wheelchair accessible?
Yes, Carrabba's Italian Grill features wheelchair accessible entrances, parking, seating, and restrooms.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, the restaurant serves liquor, wine, beer, cocktails, and has a bar onsite.
Can customers order catering from Carrabba's Italian Grill?
Yes, Carrabba's Italian Grill offers catering services.
What nearby restaurants can customers visit before or after dining at Carrabba's Italian Grill?
Nearby restaurants include Texas Roadhouse, Bar Louie, Twin Peaks, Bob Evans, and Quaker Steak and Lube, offering a variety of dining options to complement your visit.
Are there nearby hotels for customers visiting Carrabba's Italian Grill?
Yes, nearby accommodations include Comfort Inn North/Polaris, Candlewood Suites Polaris, Hilton Garden Inn Columbus/Polaris, and Hilton Columbus/Polaris, convenient for travelers planning to dine at Carrabba's.
What entertainment options are available near Carrabba's Italian Grill?
Nearby entertainment venues include CBC Dancesport, Bar and Patio at 8700, Devibes Lounge, Gemini Grille, and 17 Arrows Craft Kitchen and Bar, offering guests dining, music, and nightlife experiences.