Numerous customers reported slow service, untrained staff, and rude interactions with waitstaff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions, particularly in restrooms, and dirty tables.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed their food.
MB
Mark Board
Jan 3, 2026
1.0
The servers at this restaurant were very rude & had a bad attitude. I was sitting at the bar & heard them making fun of the customers. Every question I asked them was met with a sarcastic attitude & they ignored my request & made me feel like I was bothering them. Although the food was delicious , I will not be going to this restaurant again
DS
Devin Sea
Jan 1, 2026
5.0
t was a very cold night with snow everywhere, which honestly made it the perfect evening to sit down and enjoy a warm, hearty meal. When we arrived, there were only a handful of other people inside, and we were seated almost immediately. Everything moved quickly--easy to get in, quick to place our order, and no unnecessary waiting.
From start to finish, we had zero issues with service. Our waitress was absolutely fantastic--very polite, attentive, and consistently on point. When our food arrived, one item that was included with the meal was missing, and she didn't hesitate for a second to fix it. She brought it out promptly without any inconvenience or attitude, which really stood out.
For my meal, I ordered the loaded tater tots, regular tater tots as my side, and a burger. The burger was cooked perfectly and seasoned just right. It paired incredibly well with the sides. If I could come here every single day just to get that burger again, I honestly would. It was juicy, cheesy, and extremely satisfying. The bun was toasted perfectly, which tied everything together.
I also ordered a side of Asian dipping sauce for the tater tots, and it was an excellent choice. The combination of salty, sweet, and spicy flavors paired beautifully with the tots and elevated the entire meal.
We didn't end up getting dessert because the meal itself was more than filling, but if I ever come back--which I absolutely would--I'd be interested in trying more items from the menu.
If you're passing through the area and looking for a great place to eat, this is definitely worth stopping at. Hopefully, you'll get the same level of service we did. Cold night, warm food, and genuine hospitality made this an excellent dining experience.
LC
Leon Chapman
Nov 21, 2025
1.0
At about 9:00pm I came in nice young lady helped me bagged my order from the back and had to make my fries because everybody else was in the back instigating and arguing she was doin everything literally I could only see one lady making all the rukus from the back making threats cussing smh it was a mess besides the girl that helped me smh do better and give dat girl that was doin everything a raise
IS
isaiah stewart
Nov 19, 2025
5.0
My foods always come out hot and fresh when I get it to go
LL
Lance
Nov 7, 2025
1.0
This is literally the worst Bdubs location. Terrible service! All the servers need trained. They don’t know how to speak or act. They are never busy but getting anything to the table takes forever. The always mess up orders, take forever.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings at 3969 Morse Crossing specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the regular operating hours of Buffalo Wild Wings in Columbus, OH?
The restaurant is open Monday through Saturday from 11:00 AM to midnight, and on Sunday from 11:00 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Columbus, OH?
Buffalo Wild Wings is located at 3969 Morse Crossing, Columbus, OH 43219, USA.
Can I contact Buffalo Wild Wings by phone to place an order or ask questions?
Yes, you can call Buffalo Wild Wings at +1 614-532-6172 for orders or inquiries.
Does Buffalo Wild Wings offer takeout service?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant and offers takeout options.
Is Buffalo Wild Wings a good place to watch sports while enjoying food?
Yes, Buffalo Wild Wings is a sports bar, making it an ideal place to enjoy food and watch sports events.
What restaurants are located near Buffalo Wild Wings at 3969 Morse Crossing?
Nearby restaurants include Red Robin Gourmet Burgers, Logan's Roadhouse, Beer Barrel Pizza & Grill, Champps Easton, Dos Hermanos Easton, and The Burger Experience, providing a variety of dining options within walking distance.
Are there coffee shops near Buffalo Wild Wings for a drink before or after your meal?
Yes, there are Starbucks locations nearby where customers can enjoy coffee before or after dining at Buffalo Wild Wings.
What retail options are available near Buffalo Wild Wings for shopping?
Nearby retail stores include Carter's and OshKosh B'Gosh for children's clothing, as well as stores like Amy's Hallmark Shop and Dollar Tree for gifts and essentials.
How can I find Buffalo Wild Wings online or on social media?
You can visit their official website at https://www.buffalowildwings.com/locations/us/oh/columbus/3969-morse-crossing/sports-bar-1620/ or follow their Facebook page at https://www.facebook.com/101728098250689.