Brio Italian Grille

4.2
1709 reviews
Join the Brio eClub! Enjoy delicious Italian cuisine at unbelievable prices by joining our e-club to receive exclusive offers, weekly specials, and more! https://www.brioitalian.com/eclub/

About

Italian Restaurant
Brio Polaris is a premier Tuscan-inspired Italian restaurant in Columbus, OH serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads. If you’re looking for the best holiday party venue or restaurant for Thanksgiving, Brio offers easy reservations and catering services to make your event special. Whether dining in or ordering online, Brio Polaris is the place to eat in Columbus, OH for great Italian cuisine. Visit us today—reserve your table or order online!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Brio Italian Grille
1500 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

4.2
1,709 reviews
5 stars
976
4 stars
377
3 stars
184
2 stars
80
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some dishes praised while others described as subpar or microwaved.

Service Issues

Frequent complaints about slow and inattentive service, with some servers receiving high praise.

Atmosphere

Generally positive atmosphere, though some noted cleanliness issues and loud music.

Staff Performance

Several standout servers received commendations for their exceptional service, while others were criticized for rudeness.

Pricing Concerns

Many customers felt the prices were high relative to the quality of food and service.
  • OA
    Orion Ariza
    Nov 12, 2025
    5.0
    Our server Orion was fantastic! Needs a raise I think, and more bar shifts
  • CR
    Chuck Ray
    Nov 5, 2025
    1.0
    My daughter and I just visited here recently and we sat at the bar. It took about five minutes for someone to even acknowledge we were sitting there and the place was empty. When we were finally acknowledged, the bartender said he will be right back in a minute. Then we noticed he went around the corner and got on his phone while we just sat there. While sitting there we noticed the glass shelves that held all of the liquor were full of dust and looked like it hasn’t been dusted in six months. Also, the bottles of liquor did not have stoppers on all the spouts. This place is filthy. And the service sucks.
  • JM
    Joshua Martinez
    Nov 1, 2025
    3.0
    Me and my wife literally just left from eating here. Food was outstanding. She got the shrimp and lobster fettuccine and I got the sausage carbanara. Would definitely come back for the food. Now as for the service, service was horrible. We waited quite a while for our waters, never saw our server again until well after we got our food and i needed a refill way before that. When it was time to pay the waiter was just talking away with another staff member and that took for ever to get my card back. Like I said we would definitely come back for the food because honestly it's is the best we've had in Ohio.
  • AR
    Anna Rucker
    Oct 23, 2025
    4.0
    The only reason this establishment is not 5 stars is due to the host. They were rude, condescending and spoke under their breath to my family and I. We almost left due to this behavior, but I am glad we stayed. We had an excellent server, and the food was phenomenal. Great atmosphere and service other than the host. We had a party of 8, and i’m glad we chose this restaurant for my birthday dinner!
  • LL
    Lou “Lou” Lou
    Oct 13, 2025
    1.0
    Very disappointed in this place! We had reservations for a party of 20 and the chef (no manager/supervisor) stated one person would have to cover the whole party's meals!! Absurd!! We discussed this with the host which had the worst attitude and the chef. This went on for about 20 minutes. So they decided to separate our group into booths after our 2 tables were already set up with menus, bread, and tableware. We had a second discussion as to why they would separate our party of 20 into booths. No manager or supervisor ever came out to accommodate us. So they decided to take us to our original 2 tables but take one table away and squeeze our party of 20 to one table!! We were like sardines in a can. I refused to sit and eat like that, so the waitress brought out a smaller table and added it to the end of the table instead of just sliding the original table next to the table where we were seated. None of our food was hot just room temperature. Each family group was around six people we had just left church for my son's ordination for ministry. They added all of the group checks up separately and charged us tax 20 times then added them all for whoever to pay for their group of six. Then had the nerve to ask for a tip!! We Will NEVER go back there again. Unfriendly terrible service for first time guest. Thanks Brio for nothing!!

Frequently Asked Questions About Brio Italian Grille

Does Brio Italian Grille accept reservations?

Yes, Brio Italian Grille accepts reservations and you can make one through their website.

What are the brunch hours at Brio Italian Grille?

Brio Italian Grille serves brunch on Saturdays and Sundays from 11:00 AM to 3:00 PM and is closed for brunch Monday through Friday.