Brio Polaris is a premier Tuscan-inspired Italian restaurant in Columbus, OH serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads.
If you’re looking for the best holiday party venue or restaurant for Thanksgiving, Brio offers easy reservations and catering services to make your event special. Whether dining in or ordering online, Brio Polaris is the place to eat in Columbus, OH for great Italian cuisine.
Visit us today—reserve your table or order online!
Mixed reviews on food quality; some dishes praised while others described as subpar or microwaved.
Service Issues
Frequent complaints about slow and inattentive service, with some servers receiving high praise.
Atmosphere
Generally positive atmosphere, though some noted cleanliness issues and loud music.
Staff Performance
Several standout servers received commendations for their exceptional service, while others were criticized for rudeness.
Pricing Concerns
Many customers felt the prices were high relative to the quality of food and service.
OA
Orion Ariza
Nov 12, 2025
5.0
Our server Orion was fantastic! Needs a raise I think, and more bar shifts
CR
Chuck Ray
Nov 5, 2025
1.0
My daughter and I just visited here recently and we sat at the bar. It took about five minutes for someone to even acknowledge we were sitting there and the place was empty. When we were finally acknowledged, the bartender said he will be right back in a minute. Then we noticed he went around the corner and got on his phone while we just sat there. While sitting there we noticed the glass shelves that held all of the liquor were full of dust and looked like it hasn’t been dusted in six months. Also, the bottles of liquor did not have stoppers on all the spouts. This place is filthy. And the service sucks.
JM
Joshua Martinez
Nov 1, 2025
3.0
Me and my wife literally just left from eating here. Food was outstanding. She got the shrimp and lobster fettuccine and I got the sausage carbanara. Would definitely come back for the food. Now as for the service, service was horrible. We waited quite a while for our waters, never saw our server again until well after we got our food and i needed a refill way before that. When it was time to pay the waiter was just talking away with another staff member and that took for ever to get my card back. Like I said we would definitely come back for the food because honestly it's is the best we've had in Ohio.
AR
Anna Rucker
Oct 23, 2025
4.0
The only reason this establishment is not 5 stars is due to the host. They were rude, condescending and spoke under their breath to my family and I. We almost left due to this behavior, but I am glad we stayed. We had an excellent server, and the food was phenomenal. Great atmosphere and service other than the host. We had a party of 8, and i’m glad we chose this restaurant for my birthday dinner!
LL
Lou “Lou” Lou
Oct 13, 2025
1.0
Very disappointed in this place! We had reservations for a party of 20 and the chef (no manager/supervisor) stated one person would have to cover the whole party's meals!! Absurd!! We discussed this with the host which had the worst attitude and the chef. This went on for about 20 minutes. So they decided to separate our group into booths after our 2 tables were already set up with menus, bread, and tableware. We had a second discussion as to why they would separate our party of 20 into booths. No manager or supervisor ever came out to accommodate us. So they decided to take us to our original 2 tables but take one table away and squeeze our party of 20 to one table!! We were like sardines in a can. I refused to sit and eat like that, so the waitress brought out a smaller table and added it to the end of the table instead of just sliding the original table next to the table where we were seated. None of our food was hot just room temperature. Each family group was around six people we had just left church for my son's ordination for ministry. They added all of the group checks up separately and charged us tax 20 times then added them all for whoever to pay for their group of six. Then had the nerve to ask for a tip!! We Will NEVER go back there again. Unfriendly terrible service for first time guest.
Thanks Brio for nothing!!
Frequently Asked Questions About Brio Italian Grille
Does Brio Italian Grille accept reservations?
Yes, Brio Italian Grille accepts reservations and you can make one through their website.
What are the brunch hours at Brio Italian Grille?
Brio Italian Grille serves brunch on Saturdays and Sundays from 11:00 AM to 3:00 PM and is closed for brunch Monday through Friday.
What takeaway and delivery services are available at Brio Italian Grille?
Brio Italian Grille offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
When is Brio Italian Grille open for dining in?
Brio Italian Grille is open for dine-in from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, 11:00 AM to 10:00 PM on Friday and Saturday.
Does Brio Italian Grille have happy hour and when?
Yes, Brio Italian Grille offers happy hour Monday through Friday from 11:00 AM to 10:00 PM, and until 11:00 PM on Fridays. Happy hour is closed on weekends.
Are there vegetarian and gluten-free options at Brio Italian Grille?
Yes, Brio Italian Grille offers vegetarian and gluten-free options as part of their menu.
Does Brio Italian Grille have outdoor seating?
Yes, outdoor seating including patio and al fresco dining is available at Brio Italian Grille.
Which nearby shopping centers can I visit before or after dining at Brio Italian Grille?
You can visit Polaris Fashion Place, a nearby shopping center with playgrounds and active life options, perfect for combining shopping or leisure before or after your meal.
Are there coffee shops near Brio Italian Grille for a beverage before or after dining?
Yes, Lindey's is a nearby coffee shop where you can enjoy a coffee before or after your meal at Brio Italian Grille.
Can I do some shopping nearby after visiting Brio Italian Grille?
Certainly! Nearby retail stores include Abercrombie Kids, Pottery Barn Kids, and Swarovski, offering clothing, home goods, and jewelry shopping opportunities.