Arby's

4.0
1074 reviews
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Business Details

4711 W Broad St, Columbus, OH
43228, United States
(614) 878-5996
http://www.arbys.com/locations/us/oh/columbus/4711-w-broad-st/store-83
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4711 W Broad St, Columbus, OH
43228, United States

Hours

Reviews

4.0
1,074 reviews
5 stars
469
4 stars
314
3 stars
151
2 stars
60
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold or burnt items, incorrect orders, and small portion sizes.

Customer Service

Mixed reviews on customer service; some employees were praised for being friendly, while others were criticized for rudeness and unprofessional behavior.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.

Pricing

Many customers felt that prices were too high for the portion sizes and quality of food received.
  • JJ
    Joe Janey
    Dec 20, 2025
    5.0
    It's Arby's
  • CM
    Cole Morgan
    Dec 19, 2025
    1.0
    The slowest fast food restaurant I've ever seen. Consistently takes 15+ minutes to get food when I am the only car in line. Employees ask you to back up from the window and pull back forwards to artifically reset their timer.
  • BB
    Brittanee
    Dec 11, 2025
    1.0
    Gave me a burnt chicken sandwich, terrible.
  • RS
    Raccell Sangroni
    Nov 16, 2025
    3.0
    Al llegar a casa y bajarme del auto la bolsa se rompió, deberían hacer mejores bolsas o no poner toda la comida en una sola bolsa.
  • KS
    King Slayer
    Nov 7, 2025
    1.0
    I got the new nugget bowl over priced for small portions and it was cold when I got it and then I went back around bc I forgot to get something the woman was rude and unprofessional and when she charged me for something she charged me for a smaller portion when asked about it we heard her say ugh what now I won't be going back
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