Arby's

3.6
935 reviews
Get DirectionsCallWebsite

Business Details

2160 Morse Rd, Columbus, OH
43229, United States
(614) 476-6424
http://www.arbys.com/locations/us/oh/columbus/2160-morse-rd/store-130
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2160 Morse Rd, Columbus, OH
43229, United States

Hours

Reviews

3.6
935 reviews
5 stars
361
4 stars
201
3 stars
146
2 stars
68
1 star
159

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported cold, unsanitary, or incorrectly prepared food.

Service Issues

Frequent complaints about poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Multiple reviews highlighted cleanliness issues, with reports of dirty floors, sticky surfaces, and unsanitary conditions in the restaurant.

Staff Performance

Some staff members received praise for being friendly and efficient, while others were criticized for rudeness and lack of professionalism.
  • PM
    Patricia Morrison
    Nov 18, 2025
    5.0
    Food was made fresh .Temperature was perfect. Service was great. Chicken was fresh. Roast Beef was great and fries were hot.
  • BH
    Becky Harrison
    Nov 8, 2025
    2.0
    They forgot my sauce that was supposed to come with the steak bites and gave me no napkins. Also they forgot my Arby's sauce
  • CT
    Charles Truss
    Nov 6, 2025
    3.0
    Steak bites were terrible and smaller than the TV side 😕
  • AT
    Alexandria Turner
    Oct 22, 2025
    1.0
    3 times I’ve visited this location and it’s ’closed for maintenance’. Seems more like ‘closed because they don’t want nighttime customers’. No worried—you won’t have this customer again.
  • JW
    jack withem
    Oct 13, 2025
    5.0
    The young lady there was on her game she was fast friendly got her job done well she needs to be commended for what she does
Read more reviews on Google