Arby's

3.9
1023 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1516 Georgesville Rd, Columbus, OH
43228, United States

Hours

Reviews

3.9
1,023 reviews
5 stars
452
4 stars
264
3 stars
159
2 stars
61
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold sandwiches, lack of ingredients, and poor preparation.

Service Speed

Service speed varied significantly, with some customers experiencing long wait times while others praised quick service.

Order Accuracy

Many reviews highlighted problems with order accuracy, including missing items and incorrect modifications.

Staff Attitude

While some customers praised friendly and helpful staff, others noted instances of poor service and staff appearing inconvenienced.

Cleanliness

The restaurant was frequently described as clean, contributing positively to the overall dining experience.
  • EL
    Erica Leitz
    Dec 31, 2025
    5.0
    Thee food was fresh and we didn't have to wait long for our food.
  • ML
    Madison Leach
    Nov 14, 2025
    1.0
    I came through and ordered a deluxe cheesy bacon burger , as well as a classic beef n cheddar I stated I had a mayonnaise allergy so no “burger sauce” this was stated on my receipt upon arriving home there is not only a very thick layer of burger sauce on the top and bottom of my burger but not a single slice of bacon very sad as I paid $23 for 2 med meals and neither of them are edible and I’m unable to come back up to the restaurant very frustrating !
  • LL
    Loura
    Sep 12, 2025
    1.0
    I haven't gotten a Ruben from here in a while. It used to be one of my favorite sandwiches. I will never get it again. They changed the bread and I had to throw away the meat if you can call it that. It was all gristle. I am so upset I spent $8 on that. Never again. You don't want me to add a photo.
  • NO
    Nicholas Olson
    Aug 24, 2025
    2.0
    I just ordered two cheddar roastbeefs and each one had next to no cheddar sauce. You couldn't literally put all the cheddar from both sandwiches on one fry. The cook had an attitude just tossing the sandwiches like she didnt wanna be at work.
  • BH
    Ben Haycook
    Aug 14, 2025
    1.0
    Worst service and dry as can be roast beef. Not Happy with this place at all