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Brand Certified

Donatos Pizza

3.4
(278 reviews)

Business Details

2769 Northland Plaza Drive, Columbus, OH
43231, United States
(614) 895-0111
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Location

Donatos Pizza
2769 Northland Plaza Drive, Columbus, OH
43231, United States

Hours

Monday11:00 AM - 12:00 AM
Tuesday11:00 AM - 12:00 AM
Wednesday11:00 AM - 12:00 AM
Thursday11:00 AM - 12:00 AM
Friday11:00 AM - 1:00 AM
Saturday11:00 AM - 1:00 AM
Sunday11:00 AM - 12:00 AM

Reviews

3.4
278 reviews
5 stars
113
4 stars
52
3 stars
17
2 stars
17
1 star
79
  • KE
    Kathrine Eldridge
    Mar 30, 2026
    5.0
    I stopped by on my way at out of town to go home as we don’t have one near me. I forgot to place order fully. It was sitting in my app. The manager was great. He said he will get it right out. I left and got gas. Came back and he had taken more off my order so my bill was lower and he even gave me an extra sub.
  • BM
    Berta Mancia
    Mar 12, 2026
    1.0
    La gente que está ahí es muy amargado
  • SS
    Samuel
    Feb 14, 2026
    1.0
    Kept me on hold for 14 plus minutes
  • AP
    Anna Potapova
    Jan 29, 2026
    1.0
    This place are trash. Manager very disrespectful
  • RP
    Rob Pride
    Jan 14, 2026
    5.0
    I love the way that William helps us he makes us want to come back!!!!! every time we order. We feel welcomed and are greeted properly ,and with a smile! He is Such a polite respectful young man. On top of being a cutie always keeping things very professional. Always offering plates and napkins We order multiple times a month for Saturday nights and not once have we had 1 single issue our food is always made to profection its ready at the pickup time we are given and its always hot. We will continue our business with this location because of the person making the food actually makes sure its done correctly....We only order when he is on shift due to past experiences With the lady that left us sitting at the window for 20 minutes before even acknowledging us Something about the bell not ringing but not even an apology from her then when she took my order she rung me up for things I didn't even order and the wrong pizza thank God while we were sitting there the Manager Will pulled up. He assisted us the rest of the way and corrected everything. We litterallly sat there for 30 minutes waiting for our food after we ordered before he arrived. He handled everything in less then 15 and that was remaking the correct items, As well as helping his team and fixing other mistakes from what we could see.. your location needs more people like him!!! I'm not sure that lady's name but she needs some serious training and needs to learn some social skills...

Brand Certified Facts from Donatos Pizza

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Certified April 05, 2026Yext Knowledge Graph
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