Donatos Pizza

Reviews

• TJ

  Taron Johnson

  Mar 31, 2026
  1.0
  WHOEVER THE BLACK GUY IS ANSWERING THE PHONE HAS HORRIBLE CUSTOMER SERVICE! It’s march 31, 2026 at 10:pm. Whoever the black guy that’s answering the phone is rude and unprofessional. He literally hung up on me 5 times.Picking up and immediately placing the call on hold. Not letting me talk and then releasing the call. I tried to cancel and he just ignored every attempt to get any customer service from the Donatos on Noe Bixby. He even accused me of hanging up on him which is ridiculous when I needed help with my order that was already 20 minutes late. The reviews for the Noe Bixby location tell you how HORRIBLE the customer service is. If it was up to me, he would be fired!!! Because of him, I’ll never buy another item from that location. Sad and useless. Playing with people’s time and their money!!!! That place is better off being closed permanently! They need to start allowing a no star review! The worst an establishment can receive. It makes me wonder about management that they would have such a person working there!! He clearly doesn’t give a damn!
• NN

  Nicole

  Mar 31, 2026
  1.0
  Don't go to this location! I ordered delivery a few weeks ago and they said they were waiting on a driver.. my pizza was sitting there for two hours.. I had to call and get a refund and I asked again and they said yeah the pizza is still sitting here smh
• AA

  A

  Mar 20, 2026
  2.0
  I ordered a one topping pizza, sub and salad. I requested two dressings and only received one. The pizza was lukewarm and reminded me of cheese toast. I regret leaving a tip.
• AM

  Ariel McDaniel

  Feb 6, 2026
  1.0
  I ordered a sub at 3:00pm the store sent an email stating my sub would be recieved at 3:40pm I then recieved a text at 4 saying my food would be delivered at 4:50pm. I called the store and said that’s ridiculous to wait 2 hours for a single sub he informed me they had no drivers and would comp my food. I was fine with that. The first DoorDash driver texted me to tell me they were waiting for my food I asked if the manager confirmed the food was free. The DoorDashed starts yelling at me saying I need to pay and after talking to the workers they inform him my food is free. I guess he leaves an another driver gets my food. He gets here and says I owe him $13 for the sub I explained the situation agaain and we both tried contacting the store who DID NOT ANSWER. I only had a $20 and the driver had no change so I paid $20 for a a sub that was supposed to be free. After calling the store they let the phones ring and put my on hold.
• DP

  Donneal Peterson

  Jan 23, 2026
  1.0
  People order at the window and literally sit there at the window until their order is done... meanwhile the pizza i ordered when i was at home is sitting there getting cold

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