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Brand Certified

Arby's

3.9
(571 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5150 N High St, Columbus, OH
43214, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.9
571 reviews
5 stars
247
4 stars
156
3 stars
82
2 stars
28
1 star
58
  • JW
    Justina Wallin
    Apr 17, 2026
    1.0
    Empty Arby’s on a Friday night at 7:00 PM. We go here often so it should be no problem to run by and grab some food after we played sand volleyball for 2 hours. Get through the line, the person taking our order seems to give little to no cares about us or what we’re saying. We had a bogo sandwich on the app, she was a bit confused about that, no problem!! We get to the window to give her the number and she huffs and asks for the number. not a problem at all! We ordered our bogo, a couple of sides, and another sandwich. We get all of the way to our destination, another 20 minutes away, and realize the third sandwich isn’t in the bag! What a shame as we’ve now traveled over an hour between getting there and to drop off our friend. We decide to go back since this is the dinner she was expecting. We call ahead and tell them we are coming and would love for them to make this right. We arrive another 20 minutes later and I approach the counter. I place the receipt on the counter and the manager walks up and says “sandwich?” and tosses the bag on the counter. I ask if that’s it, since I previously explained that we had traveled there and now traveled back, meaning the other food we ordered is now cold! The manager on duty replies with “What else do you want?”, hmmm interesting! Your mission statement is "earn the respect of customers by consistently surpassing their expectations" and I, as a guest and customer get a, “What else do you want?”. That’s actually crazy, of course people can make mistakes, but this has cost us fresh food and my boyfriend and I are just now getting home at 9:30 with freezing food. So all I can say is if you plan to go here when there’s 0 line and not a single customer in the restaurant, be sure to check your bag! Not to mention they also talked badly about me as I left and to the car at the window. Completely disrespectful and I genuinely can’t begin to phantom how that manager is still in charge! We keep arby’s booked in our house so it is really sad this one has went down the gutter as well!!
  • KH
    Keith Hay
    Mar 1, 2026
    1.0
    Lazy and pathetic. They pretend to be closed an hour early. Can't say that they always do but on 02/28/26 they did. But they were definitely still in the building as well as hanging around out back smoking. I saw them run an order out to a car that wasn't in line but they couldn't be bothered to help a customer when they can give shit away to friends. That's cool Arby's
  • LE
    Last Ever
    Feb 1, 2026
    1.0
    Lied to me
  • MO
    Masa Otaki
    Jan 4, 2026
    4.0
    ローストビーフが人気と聞いたので訪問。量が多く味も良いので食べがいがあります。ハンバーガーに飽きたら、こちらの選択も間違いありません。次回も色々試したいです。
  • AW
    Andrew Westfall
    Dec 22, 2025
    5.0
    Tried the new steak nuggets. SOLID! Drive thru staff is always polite and upbeat!

Brand Certified Facts from Arby's

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Certified April 26, 2026Yext Knowledge Graph
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