Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Quality
Feedback indicates a mix of experiences, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Wait Times
Many reviews highlighted long wait times both in the drive-thru and lobby, often with complaints about slow service.
Food Quality
Several customers expressed disappointment with the quality of food, citing cold items and poorly prepared meals.
Staff Performance
While some employees received praise for their service, others were criticized for being inattentive or unhelpful.