Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbiana, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times, understaffing, and inconsistent service quality, particularly during mid-day and evening shifts.
Product Quality
There were numerous complaints about incorrect orders, stale donuts, and poorly made drinks, leading to dissatisfaction with the overall product quality.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others noted rude behavior and a lack of professionalism from some employees.
Management Concerns
Several reviews highlighted issues with management, including poor handling of customer complaints and inadequate staffing during busy hours.
KM
Kathy Mayfield
Jan 4, 2026
5.0
Very
BP
Bonnie Peebles
Dec 28, 2025
1.0
My grandson and I visited the Duncan donuts in colombiana, Ohio, very bad service. We stood there 15 minutes to get 2 donuts and a glass of water. And we were never waited on. We left and we were not the only ones that left. There is another lady in front of us that had walked out. She said she was tired of waiting as well. I asked the gentleman who was working the drive through window.I said, what are you guys doing?Just working on drive through an online orders and they said yes.So we left, I won't go back.That'll be the last time I will be in cambrianna, duncan, donuts
LL
Lilian
Dec 14, 2025
1.0
I’ve been a regular customer at this Dunkin’ for a while, and unfortunately the experience has been consistently disappointing during the mid-day/afternoon hours.
Every time I come in during this shift, the location appears extremely understaffed. Because of this, wait times are very long and the service often feels rushed and disorganized. The employees are clearly running around trying to keep up, which makes it hard to blame them — the issue seems to be staffing, not effort.
What’s frustrating is that I’ve visited this same location in the mornings and had a completely different experience. Customer service is much better then, and things run smoothly because there are more employees working. It really feels like all the staffing is focused on the morning shift, while the mid-shift is overlooked, even though it’s still very busy.
As a customer, I don’t feel valued when I come during this time. The poor service has become a consistent issue, and it’s disappointing because I genuinely enjoy Dunkin’. If this location were properly staffed throughout the day, I would gladly come back. Until then, I wouldn’t recommend visiting during the afternoon or evening hours.
AA
Amairs-Ameina Auman
Nov 12, 2025
5.0
The cool guy who works nights is soo nice
AD
Alan DeVault
Oct 31, 2025
5.0
All of the employees were very friendly and upbeat!! They even offered to heat up my blueberry muffin!! No other Dunkin ever asked me that before. Now evey Dunkin I go to I ask them to heat it up for me!!👍
What are the operating hours of Dunkin' in Columbiana, OH?
Dunkin' in Columbiana, OH is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery services?
Yes, Dunkin' Columbiana offers delivery services.
Can I order ahead and pick up my order at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app and use curbside pickup.
What types of meals does Dunkin' Columbiana serve?
They serve breakfast, brunch, and lunch meals.
What are some popular menu items at Dunkin' Columbiana?
Popular items include coffee, espresso, breakfast sandwiches, and donuts, with seasonal specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location have a drive-thru service?
Yes, the Dunkin' in Columbiana has a drive-thru for convenient service.
Which nearby places can I visit before or after stopping at Dunkin'?
You can visit Firestone Farms shopping center and cinema, or enjoy a walk at Columbiana Maze Craze Corn Maze nearby.
Are there gas stations close to the Dunkin' in Columbiana?
Yes, Valero and Sunoco gas stations are located nearby for your convenience.
What other coffee shops or donut places are near this Dunkin'?
Nearby, you can find another Dunkin' as well as Humble Donut Co., a frozen yoghurt and donut shop.
How can the nearby Blue Rhino Propane Exchange be helpful when visiting Dunkin'?
If you need propane for outdoor cooking or heating, you can easily stop by Blue Rhino Propane Exchange near Dunkin' during your visit.