Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
44844 State Route 14, Columbiana, OH
44408-9678, United States
Hours
Reviews
4.3
457 reviews
5 stars
293
4 stars
85
3 stars
32
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to correct mistakes and provide a positive experience.
Food Quality
While some reviews highlighted good food and fresh ingredients, others reported issues with incorrect orders and inconsistent food quality.
Cleanliness
The location is generally described as clean, although some customers mentioned difficulties finding clean tables.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect modifications.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising the speed and friendliness, while others reported long waits and mistakes.
- KMKathy MayfieldJan 4, 20265.0Food is good
- HDHarlie DetrickDec 18, 20252.0Went to the drive thru and asked if they still had a certain item on the menu, I asked for the brownie delight with the brownie and the ice cream and hot fudge in the dish etc, I got told they no longer had that so I got something else, pulled up to the window to see a worker making exactly what I wanted which was annoying because that’s why I went there in the first place to get it, they then handed me my blizzard which was a complete melted disaster and overfilled to where I couldn’t even eat it and had half of it all over me by the time I got home and had to dump it into a regular bowl and have ice cream soup.
- PDPage DouglasNov 26, 20255.0Staff is incredibly friendly, patient, and kind! Order is always fresh and 100% accurate. I have NEVER had to drive back and do the whole "I ordered this without x" or "I got home and was missing y and z".
- JMJeff MatternNov 17, 20251.0In drive thru to order,was ask to wait.Car pulled to other box and order was accepted. The time my order was to be recieved, I let the girl know I changed my mind and was leaving, the girl was saying stuff and waving as a customer was lost,to find out she was assistant mgr.Very unprofessional...
- LVLou VitulloNov 9, 20255.0Good food friendly staff
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 44844 State Route 14, Columbiana, OH 44408-9678, USA.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 7:30 AM to 10:00 PM.
Are there any holiday hours or closures at Dairy Queen Grill & Chill?
Yes, it is closed on November 27, 2025, and December 25, 2025. On December 24 and December 31, 2025, it is open from 7:30 AM to 5:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru available for customers.
Is Dairy Queen Grill & Chill a family-friendly restaurant and does it have accommodations for children?
Yes, it is family-friendly and provides booster seats, high chairs, and is good for kids.
Can customers download an app to get exclusive deals at Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app for exclusive deals.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby places such as Quik Mart for convenience items and gas, 7 & 14 Family Restaurant for more dining options, and Red Brick Commons shopping center for shopping.
How can the nearby gas stations like Sunoco and Valero benefit customers of Dairy Queen Grill & Chill?
Customers can conveniently fuel their vehicles at nearby gas stations like Sunoco and Valero, making it easy to stop by Dairy Queen during their trip.
Are there nearby coffee shops where customers can grab a drink along with their visit to Dairy Queen Grill & Chill?
Yes, Dunkin' is located nearby, offering coffee, donuts, and smoothies, which customers might enjoy before or after their visit to Dairy Queen.