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Dairy Queen Grill & Chill

4.3
(461 reviews)

Business Details

44844 State Route 14, Columbiana, OH
44408-9678, United States
(330) 892-5954
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
44844 State Route 14, Columbiana, OH
44408-9678, United States

Hours

Reviews

4.3
461 reviews
5 stars
296
4 stars
86
3 stars
32
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to correct mistakes and provide a positive experience.

Food Quality

While some reviews highlighted good food and specific menu items, there were complaints about incorrect orders, food temperature, and portion sizes.

Cleanliness

The location is generally described as clean, but there were occasional mentions of dirty tables and issues with outdoor seating.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect modifications.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising the speed and friendliness, while others noted long waits and order mistakes.
  • KB
    Kelly Baker
    1 day ago
    5.0
    Service is always great. Quick and friendly
  • JF
    Joanne Fisher
    Feb 17, 2026
    5.0
    Best Dairy Queen in this area. Always correct and always friendly!
  • KM
    Kathy Mayfield
    Jan 4, 2026
    5.0
    Food is good
  • HD
    Harlie Detrick
    Dec 18, 2025
    2.0
    Went to the drive thru and asked if they still had a certain item on the menu, I asked for the brownie delight with the brownie and the ice cream and hot fudge in the dish etc, I got told they no longer had that so I got something else, pulled up to the window to see a worker making exactly what I wanted which was annoying because that’s why I went there in the first place to get it, they then handed me my blizzard which was a complete melted disaster and overfilled to where I couldn’t even eat it and had half of it all over me by the time I got home and had to dump it into a regular bowl and have ice cream soup.
  • PD
    Page Douglas
    Nov 26, 2025
    5.0
    Staff is incredibly friendly, patient, and kind! Order is always fresh and 100% accurate. I have NEVER had to drive back and do the whole "I ordered this without x" or "I got home and was missing y and z".

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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