Baskin-Robbins

Reviews

• VB

  V B

  Mar 15, 2026
  1.0
  Stopped by on a Sunday afternoon. Was told it wasn’t open due to staffing.
• VR

  VANESSA Roca

  Jan 2, 2026
  1.0
  A Simple Stop That Turned Into a Lesson I’m a truck driver, and like most drivers, I don’t stop unless I need to. This particular stop was about my stomach. I was looking for some milk to help coat it because I deal with stomach issues. The store didn’t have any milk, so I figured a shake might do the trick. That’s where the experience went downhill. As I walked up to the counter, the girl behind it looked straight at me—and then continued acting as if I didn’t exist. No greeting. No “I’ll be with you in a moment.” Just silence. After standing there for a few minutes, I finally used their self-service kiosk to place my order. A few minutes passed. My drink popped up on the screen, but the three girls behind the counter stayed deep in conversation, laughing and talking as if I were an inconvenience rather than a customer. Eventually, I asked if they were going to make my drink, explaining that I’m a truck driver and needed to get back on the road. Instead of helping, they began arguing with each other about whose job it was to make it. After a few more minutes, one girl finally stood up from where she was sitting and walked toward the machine. She took a few steps, stopped, turned back to the other two, and asked, “How do you make a shake?” At that point, it felt like I was watching a bad remake of The Three Stooges. After waiting even longer, I gave up and asked for a refund. Standing there, all I could think was how disappointed their parents would probably be if they knew this was the level of pride being taken in their work. I later called the company’s 800 number to file a complaint, hoping at least that would be different. Unfortunately, it was just as disappointing as the service in the store. In the end, I walked away frustrated—but also thankful. Thankful that we don’t have one of these stores where I live, and thankful they’re few and far between. As a truck driver, time matters. Respect matters. And sometimes, a simple stop reminds you just how rare good service has become.
• FR

  F R

  Nov 5, 2025
  1.0
  11/ 5/2025 3 young ladies from evening shift are very rude
• CR

  California Rose

  Jul 19, 2024
  1.0
  They close at 5, not 9

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