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Subway

3.6
(209 reviews)

Business Details

(513) 353-4555
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cleves Subway® Restaurant at 4153 Hamilton-Cleves Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4153 Hamilton-Cleves Rd, Cleves, OH
45002, United States

Hours

Reviews

3.6
209 reviews
5 stars
92
4 stars
42
3 stars
20
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including slow response times, rude staff, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty bathrooms and food preparation areas.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh ingredients while others complained about stale bread and missing items.

Staff Friendliness

While some customers praised friendly staff, others noted rudeness and lack of professionalism from certain employees.

Operational Problems

Customers expressed frustration with inconsistent hours, being closed early, and lack of available menu items.
  • AM
    Audra Minier
    Feb 19, 2026
    1.0
    First of all when I ask the young man to change his gloves because he had touched somebody's money and other things and some trash I got a big huff in a sigh and he stomped away to change his gloves. And then when I asked for items that were out on the bar he huffed inside and walked away both times for the banana peppers and the onions. He also did. It cut the sandwich all the way through or spread the meat nicely ,it's on 3 large chunks.highly unhappy. I had ordered a turkey and black forest ham footlong, which I usually pay about $14 to $15 for , explain to me why my order was $21.50. when I looked at the receipt he rang me up for a turkey sandwich with $8 worth of extra ham on it and bacon. And when I told him the price is wrong he argued with me I had to go to the young Indian gentleman to actually get any type of service. Do better
  • PW
    Penny Williams
    Feb 19, 2026
    1.0
    This is my second bad experience there in recent weeks,and I won't go back. After I paid for my order and went to get my drink, I was told there was no ice. I pressed the option for Coke Zero, and it was just clear. I told one of the guys working there and he got that fixed, but the pop was not cold. The young guy working there didn't care when I mentioned it, but I asked if I could just get a 20 oz since the fountain drink was not acceptable. He told me that they wouldn't do that unless I paid an extra 49 cents. I paid it, but this 49 cents cost them a customer who used to stop there twice a week on average. Also, neither of the bathrooms were in service so I'm not sure how the workers are washing their hands.
  • BA
    Braeden Apostolos
    Feb 10, 2026
    1.0
    Went in to get my pickup my order, wasn’t even acknowledged by the staff. My sub didn’t have onions or peppers on it. Not a pleasant experience.
  • JM
    James Mcgaha
    Dec 22, 2025
    3.0
    Nothing to say
  • DG
    Donald L. Goetz
    Dec 15, 2025
    1.0
    Terrible. This place needs a refresh. Tiles falling out of the ceiling. Just feels dirty. In regards to my American Club, the bread was chewy as heck, never had that before. Service, not good.

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