Subway

3.6
203 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cleves Subway® Restaurant at 4153 Hamilton-Cleves Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4153 Hamilton-Cleves Rd, Cleves, OH
45002, United States

Hours

Reviews

3.6
203 reviews
5 stars
91
4 stars
42
3 stars
19
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for orders and staff appearing unhurried.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh ingredients while others complained about stale bread and old vegetables.

Cleanliness

Concerns about cleanliness were common, with reports of dirty bathrooms and food preparation areas.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of professionalism.

Availability of Items

Many customers noted that the restaurant was often out of key ingredients and items, leading to dissatisfaction.
  • CF
    crystal frasure
    Oct 9, 2025
    2.0
    They took 20 min to make two subs and they were very simple. My husband had to repeat it twice what he wanted and the food wasn’t good at all. One was an Italian sub and chicken ranch sub. 30 dollars for 2 subs is crazy and when it’s not good either . Ty my acted like they had all the time in the world and I was on my lunch break
  • MW
    Mari Walton
    Oct 6, 2025
    1.0
    Worst customer service ever. They moved like sloths. Placed an online order said it would be ready in 20 minutes, I showed up 5 minutes past when it was supposed to be ready and got told it would be another 10 minutes. Food was okay, but while they were making the order they were not following what was on the ticket so had to walk them through what was requested even though it was on the print out.
  • TT
    Tyler Thompson
    Sep 11, 2025
    1.0
    Stopped by at 8:40. (Store closes at 9) Lights are on, open sign is on. Door is locked. Young lady behind the counter scrolling on her phone shoos me away.
  • KK
    Kaitlyn
    Jul 14, 2025
    1.0
    i ordered a online order and they would only give me my sandwhich not my drink or chips, i called them and then they said they couldn’t help or anything. Never order food here again
  • SH
    Stacey Huff
    Aug 4, 2019
    5.0
    Clean and positive folks on duty every time I go!

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 4153 Hamilton-Cleves Rd?

The Subway is open daily from 8:00 AM to 9:00 PM.

What types of meals does the Subway restaurant serve?

Subway serves breakfast, lunch, and dinner.