Opened in 2015, Sam Sylk Chicken and Fish offers a soulful dining experience in Shaker Heights. Specializing in classic soul food, the restaurant serves up expertly seasoned fried chicken and fish, prepared with a blend of aromatic spices for a truly satisfying flavor. With a dedication to quality and tradition, every dish is crafted to provide a comforting, home-style taste that will delight your senses and leave a lasting impression.#seafoodshakerheights #clevelandeats #chicken #soulfood
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.