This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Millcreek Grille @JACK Thistledown Racino - the go-to restaurant near you for a harmonious blend of down-home and upbeat.
Dive into our freshly curated farm food, delectable steaks, and authentic American cuisine, all served in a warm and vibrant setting within the heart of JACK Casino.
From our live events to our delightful brunches and hard liquor selection, every moment here is infused with love and joy. Wherever you are, the finest dining experience awaits!
Location
Millcreek Grille @ JACK Thistledown Racino
21501 Emery Rd, Cleveland, OH
44128, United States
Hours
MondayClosed
TuesdayClosed
Wednesday5:00 PM - 10:00 PM
Thursday5:00 PM - 10:00 PM
Friday5:00 PM - 10:00 PM
Saturday5:00 PM - 10:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.