When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cleveland Lorain Ave.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported issues with food quality, including cold fries, undercooked chicken, and lack of seasoning.
Customer Service
Customer service experiences varied widely; some praised staff for being friendly and helpful, while others reported rude behavior and poor service.
Order Issues
Numerous complaints about missing items, incorrect orders, and problems with online ordering and delivery.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty areas and unstocked supplies.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the environment while others noted it was uncomfortable or poorly maintained.
AJ
anhar jwayyed
1 day ago
1.0
Very unprofessional, I ordered on Super Bowl Sunday wings fries and Cajun corn, I did an order at 2:14pm to get picked up at 6:00pm and when I got my order the fries and Cajun corn was missing and the chicken was cold and I had to add sauce in my wings which was a disappointment I’m glad I had my own buffalo sauce to add! So I called and they told me I will get a refund within 10 days i never received my money back so I called back the store he said my manger will call you tomorrow she never called so I called back the next day had me on hold for so long and he said she’s right here she’s coming and never came on the phone so I hung up called again and still on hold very unprofessional
FF
Fleekedstylezz_
2 days ago
1.0
They always lying I bought a bundle I wanted all flats instead of them just making my order all flats they sat on the phone and lied when I know they can so 1 star
LP
Laura Pacheco
Jan 24, 2026
1.0
Asked for large fry and got this..i also didn’t get my celery or corn , wings were alright
KK
K k
Jan 23, 2026
1.0
Went here last night for wing mice was running around everywhere di not I REPEAT DO NOT EST THIS FOOD
MT
Mary Thompson
Jan 11, 2026
2.0
For selling wings this was not what I expected. Not crispy at all without a descent amount of seasoning. I also got the seasoned fries which had good flavor but cold and just put in an open fry basket in the bag. Going forward I will supporting local which I should of done in the first place.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Cleveland Lorain Ave.?
Wingstop Cleveland Lorain Ave. is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Cleveland Lorain Ave. offer delivery and carryout options?
Yes, Wingstop Cleveland Lorain Ave. offers online ordering for carryout and delivery, including same-day and no-contact delivery options.
Can I order Wingstop's food through a mobile app?
Yes, you can order Wingstop using their official apps available on iOS and Android.
What types of wings and flavors are available at Wingstop Cleveland Lorain Ave.?
Wingstop offers classic and boneless wings with over 11 iconic flavors such as Lemon Pepper and Original Hot, along with tenders and signature sides like seasoned fries and Cajun Fried Corn.
What payment methods are accepted at Wingstop Cleveland Lorain Ave.?
They accept major credit cards including American Express, Discover, Mastercard, and Visa.
Is drive-through service available at Wingstop Cleveland Lorain Ave.?
No, drive-through service is not available at this location; the drive-through is closed every day.
Are there any other fast food or chicken restaurants near Wingstop on Lorain Ave.?
Yes, there is another Wingstop and also fast food options like Subway and Pizza Hut nearby, ideal for exploring different tastes before or after your visit.
What nearby stores can I visit for beauty and fashion while at Wingstop Cleveland Lorain Ave.?
You can visit 105 Beauty and Fashion, Sally Beauty, DTLR, or VILLA for hair supplies, clothing, shoes, and accessories, making it convenient to shop before or after your meal.
Are there any automotive services near Wingstop Cleveland Lorain Ave.?
Yes, nearby automotive-related businesses include Long Brothers Car Co, Wayne Smith Selected Cars, Cuyahoga Auto Credit, and Intoxalock Ignition Interlock, useful if you need vehicle services during your visit.
How can I contact Wingstop Cleveland Lorain Ave. for inquiries or orders?
You can reach Wingstop Cleveland Lorain Ave. directly at +1 216-465-3231 or through their website and social media channels like Facebook and Instagram @wingstop.
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