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Wingstop

3.3
(960 reviews)

Business Details

10514 Lorain Ave, Cleveland, OH
44111, United States
(216) 465-3231
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cleveland Lorain Ave.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
10514 Lorain Ave, Cleveland, OH
44111, United States

Hours

Reviews

3.3
960 reviews
5 stars
369
4 stars
157
3 stars
99
2 stars
89
1 star
246

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold fries, undercooked chicken, and lack of seasoning.

Customer Service

Customer service experiences varied widely; some praised staff for being friendly and helpful, while others reported rude behavior and poor service.

Order Issues

Numerous complaints about missing items, incorrect orders, and problems with online ordering and delivery.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty areas and unstocked supplies.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying the environment while others noted it was uncomfortable or poorly maintained.
  • AJ
    anhar jwayyed
    1 day ago
    1.0
    Very unprofessional, I ordered on Super Bowl Sunday wings fries and Cajun corn, I did an order at 2:14pm to get picked up at 6:00pm and when I got my order the fries and Cajun corn was missing and the chicken was cold and I had to add sauce in my wings which was a disappointment I’m glad I had my own buffalo sauce to add! So I called and they told me I will get a refund within 10 days i never received my money back so I called back the store he said my manger will call you tomorrow she never called so I called back the next day had me on hold for so long and he said she’s right here she’s coming and never came on the phone so I hung up called again and still on hold very unprofessional
  • FF
    Fleekedstylezz_
    2 days ago
    1.0
    They always lying I bought a bundle I wanted all flats instead of them just making my order all flats they sat on the phone and lied when I know they can so 1 star
  • LP
    Laura Pacheco
    Jan 24, 2026
    1.0
    Asked for large fry and got this..i also didn’t get my celery or corn , wings were alright
  • KK
    K k
    Jan 23, 2026
    1.0
    Went here last night for wing mice was running around everywhere di not I REPEAT DO NOT EST THIS FOOD
  • MT
    Mary Thompson
    Jan 11, 2026
    2.0
    For selling wings this was not what I expected. Not crispy at all without a descent amount of seasoning. I also got the seasoned fries which had good flavor but cold and just put in an open fry basket in the bag. Going forward I will supporting local which I should of done in the first place.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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