Wingstop

3.0
665 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cleveland Harvard Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
16902 Harvard Ave, Cleveland, OH
44128, United States

Hours

Reviews

3.0
665 reviews
5 stars
207
4 stars
98
3 stars
71
2 stars
52
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, often exceeding an hour, with some experiencing waits of up to 2-3 hours for their orders.

Food Quality

While some customers praised the food as delicious and well-cooked, many others complained about overcooked, cold, or poorly prepared items.

Customer Service

Feedback highlighted a lack of professionalism and rudeness from staff, with several customers noting disrespectful behavior and poor communication.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and kitchens.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
  • SH
    Sabia Hardy
    Jan 1, 2026
    5.0
    I ordered online got there and sat about 3 minutes and was out the door .. Wings was Very Good I was going somewhere else Glad I chose Y'all
  • FB
    Fredward Benson
    Dec 14, 2025
    5.0
    Great customer service
  • JD
    Jace Dvoroznak
    Nov 15, 2025
    5.0
    Very good food and service
  • DS
    D'Ajanae Sims
    Nov 13, 2025
    1.0
    I ordered my food around 12:16 the time says it close at 2am it’s now 1:31 and I haven’t received my food and when I call it say your closed. And I didn’t get my money back into my card
  • JM
    jazzie marie
    Oct 23, 2025
    5.0
    STORE IS ALWAYS CLEAN...VERY NICE... VERY WELL SPOKEN....ALWAYS FRESH FOOD...KITCHEN AREA WAS SUPER CLEAN...KIYA....AND DAVON ARE THE BEST...NIGHT SHIFT ROCK...❤️

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.