When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cleveland Harvard Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported extremely long wait times, often exceeding an hour, with some experiencing waits of up to 2-3 hours for their orders.
Food Quality
While some customers praised the food as delicious and well-cooked, many others complained about overcooked, cold, or poorly prepared items.
Customer Service
Feedback highlighted a lack of professionalism and rudeness from staff, with several customers noting disrespectful behavior and poor communication.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and kitchens.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
SH
Sabia Hardy
Jan 1, 2026
5.0
I ordered online got there and sat about 3 minutes and was out the door .. Wings was Very Good I was going somewhere else Glad I chose Y'all
FB
Fredward Benson
Dec 14, 2025
5.0
Great customer service
JD
Jace Dvoroznak
Nov 15, 2025
5.0
Very good food and service
DS
D'Ajanae Sims
Nov 13, 2025
1.0
I ordered my food around 12:16 the time says it close at 2am it’s now 1:31 and I haven’t received my food and when I call it say your closed. And I didn’t get my money back into my card
JM
jazzie marie
Oct 23, 2025
5.0
STORE IS ALWAYS CLEAN...VERY NICE...
VERY WELL SPOKEN....ALWAYS FRESH FOOD...KITCHEN AREA WAS SUPER CLEAN...KIYA....AND DAVON ARE THE BEST...NIGHT SHIFT ROCK...❤️
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Cleveland Harvard Ave?
You can order classic or boneless wings as well as tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What are the opening hours for Wingstop Cleveland Harvard Ave?
Wingstop is open daily from 10:30 AM to 2:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Cleveland Harvard Ave offer delivery and pickup services?
Is there a drive-through available at this Wingstop location?
No, the drive-through service is currently not available at Wingstop Cleveland Harvard Ave.
Where is Wingstop Cleveland Harvard Ave located?
Wingstop is located at 16902 Harvard Ave, Cleveland, OH 44128, United States.
How can I place an order online from Wingstop Cleveland Harvard Ave?
You can order online for carryout or delivery through their menu webpage or via the Wingstop app available on iOS and Android.
What payment methods does Wingstop Cleveland Harvard Ave accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What nearby attractions can I visit around Wingstop Cleveland Harvard Ave?
Nearby you can visit the Cleveland Public Library and the Ken Ferguson Center, which offer community events and cultural experiences.
Are there other dining options close to Wingstop Cleveland Harvard Ave?
Yes, Angie’s Soul Cafe offers soul food and southern cuisine, and Fu Sheng serves Chinese and Asian dishes nearby.
What nearby services can help with errands or financial needs near Wingstop?
Nearby services include several banks like Huntington Bank and Fifth Third Bank, as well as the United States Postal Service and Western Union for mailing and money transfer needs.