Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,155 reviews
5 stars
277
4 stars
190
3 stars
190
2 stars
125
1 star
373
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Food Quality
Numerous reviews mentioned cold, poorly prepared food, including cold fries and incorrect orders.
Customer Service
Many customers experienced rude and inattentive staff, with reports of employees being dismissive or unhelpful.
Cleanliness
The restaurant was frequently described as dirty, with sticky floors and unsanitary conditions noted by several customers.
Order Accuracy
A significant number of reviews indicated that orders were frequently incorrect or incomplete.
- LRLarry RobinsonNov 13, 20255.0Food was good
- GNGrace NguyenNov 10, 20251.0I can’t eat dairy because of some health issues, and asked for a hamburger, made sure to specify no cheese. The worker gave me a bacon cheeseburger and was incredibly rude and refused to refund me when I asked for the correct order.
- DHDaniel HayduOct 8, 20251.0Slow drive through uhg
- MDMs. V. DemoreSep 26, 20252.0The apple pecan salad Everytime is disgusting as always. I can guarantee one thing is always missing from my salador the lettuce itself is nasty.I have to go back and go in the store Everytime I go.
- KAKateryn ArnoldSep 16, 20251.0Lobby closed during open hours. Not all vehicles fit through the drive lol the employee that we spoke to tried to ignore us and when she actually acknowledged that we were there, she brushed us off like we were bothering her. Then she walked off. Horrible experience.
Frequently Asked Questions About Wendy's
Is 651 Chagrin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 292-3852.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 651 Chagrin Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at this Wendy's location?
The drive-thru at Wendy's 27400 Chagrin Blvd., Cleveland, OH is open daily from 6:30 AM to midnight.
Does Wendy's at 27400 Chagrin Blvd. serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 27400 Chagrin Blvd.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is Wendy's 27400 Chagrin Blvd. open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, delivery where available, and drive-thru services.
How can I contact Wendy's at 27400 Chagrin Blvd. with questions or feedback?
You can call Wendy's at this location directly at (216) 292-3852 or contact their Customer Care team via their Live Chat or phone at 888-624-8140. Feedback can also be submitted through their Customer Satisfaction Survey online.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their website or mobile app. Their app can be found on the Apple App Store under the Wendy's app name, and online orders can be placed at order.wendys.com.
What nearby places can I visit when I come to Wendy's at 27400 Chagrin Blvd.?
Nearby, you can visit the Orange Plaza shopping center, Take 5 Car Wash for auto cleaning, or FedEx Office Print & Ship Center for mailing and printing needs.
Are there other fast food restaurants near Wendy's at this location?
Yes, nearby fast food options include another Wendy's and McDonald's, as well as Choolaah which offers Indian fast food.
Where can I get automotive services near Wendy's 27400 Chagrin Blvd.?
For automotive services, you can visit Village Auto Wash for detailing, Take 5 Car Wash for quick car washes, or LJI Collision Center for auto repairs nearby.
Where can I find nutrition and allergen info for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, their mobile app, and in the restaurant. You can access it online by selecting a menu item and clicking the 'Nutrition & Allergens' link.