Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,163 reviews
5 stars
278
4 stars
190
3 stars
191
2 stars
126
1 star
378
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times in the drive-thru, often exceeding 20 minutes, even with few cars ahead.
Customer Service
Numerous reviews highlighted rude and inattentive staff, with many customers feeling disrespected and ignored during their interactions.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
While some customers enjoyed the food, many reported receiving cold or stale items, leading to dissatisfaction with the overall dining experience.
- EHEric HamrickDec 30, 20251.0Waited in drive thru line for 10 minutes never moved so I left.
- CRchris richardsDec 19, 20251.0Been in line almost 45 minutes now. If I wasn’t stuck in the drive thru I would have left long ago.
- CWChantaisa WhiteDec 17, 20251.0the amount of negligence that happens in that place, bewildering.
- CGCraig GoodDec 13, 20251.020 minutes to get through the drive through with 1 vehicle in front on me.
- GNGrace NguyenNov 10, 20251.0I can’t eat dairy because of some health issues, and asked for a hamburger, made sure to specify no cheese. The worker gave me a bacon cheeseburger and was incredibly rude and refused to refund me when I asked for the correct order.
Frequently Asked Questions About Wendy's
Is 651 Chagrin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at this Wendy's location?
The drive-thru at Wendy's 27400 Chagrin Blvd., Cleveland, OH is open daily from 6:30 AM to midnight.
Does Wendy's at 27400 Chagrin Blvd. serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 27400 Chagrin Blvd.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is Wendy's 27400 Chagrin Blvd. open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, delivery where available, and drive-thru services.
How can I contact Wendy's at 27400 Chagrin Blvd. with questions or feedback?
You can call Wendy's at this location directly at (216) 292-3852 or contact their Customer Care team via their Live Chat or phone at 888-624-8140. Feedback can also be submitted through their Customer Satisfaction Survey online.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their website or mobile app. Their app can be found on the Apple App Store under the Wendy's app name, and online orders can be placed at order.wendys.com.
What nearby places can I visit when I come to Wendy's at 27400 Chagrin Blvd.?
Nearby, you can visit the Orange Plaza shopping center, Take 5 Car Wash for auto cleaning, or FedEx Office Print & Ship Center for mailing and printing needs.
Are there other fast food restaurants near Wendy's at this location?
Yes, nearby fast food options include another Wendy's and McDonald's, as well as Choolaah which offers Indian fast food.
Where can I get automotive services near Wendy's 27400 Chagrin Blvd.?
For automotive services, you can visit Village Auto Wash for detailing, Take 5 Car Wash for quick car washes, or LJI Collision Center for auto repairs nearby.
Where can I find nutrition and allergen info for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, their mobile app, and in the restaurant. You can access it online by selecting a menu item and clicking the 'Nutrition & Allergens' link.