Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,874 reviews
5 stars
548
4 stars
376
3 stars
284
2 stars
183
1 star
483
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Several reviews mentioned issues with food quality, including cold or undercooked items and incorrect orders.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty floors and unsanitary conditions.
Staffing Problems
Frequent mentions of being short-staffed, leading to slow service and mistakes in orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted good food quality on occasion.
- JMJocelyn Maldonado2 days ago1.0Food was terrible and service was terrible. We went through the drive through and stopped for food on the way to my volleyball tournament and they put us almost 20 minutes behind for literally 2 burgers and fries. Which good thing we had extra time to spare. The food was literally the worst Wendy’s we have ever had, and we are Wendy’s lovers. They literally had a sign that said “try our fries on the spot and if they aren’t good get a free replacement” which is ridiculous that you should even have to put a sign up like that. If I could give zero stars I would
- SSShea Scheib3 days ago1.0Ordered a jr bacon chs burger biggie bag asked for honey bbq sauce on side they gave me honey mustard. Then also had them put mustard and katchup on burger well they put it on there alright to much. Like this is not how you make a burger if you don’t like your job get a different job.
- JKJ. Darlene Kosloff4 days ago1.0I got a Cobb salad and it’s suppose to have bacon in it. There was no bacon in it. I am very disappointed with Wendy’s tonight. Very small piece of tomato. Very disappointing.
- KBKim BardenDec 11, 20255.0Such a clean restaurant, friendly service, and decorated nicely for Christmas.
- AAAshleyDec 4, 20251.0Trash costumer service. If you order online. They will not serve you thru drive thru which makes absolutely no sense.
Frequently Asked Questions About Wendy's
Is 675 W117th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 1331 W. 117th Street, Cleveland?
Wendy's at this location is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 1331 W. 117th Street has a drive-thru open daily from 6:30 AM to 2:00 AM.
Can I order Wendy's for delivery or takeout from this location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and pricing for this Wendy's?
You can view menu prices and items at https://menu.wendys.com/ or order online at https://order.wendys.com selecting this location.
How can I contact the Wendy's at 1331 W. 117th Street for feedback or questions?
You can call (216) 521-6211 or visit Wendy's contact page online for Live Chat or to leave a message.
Are there convenient places near Wendy's where I can shop or get supplies?
Yes, nearby places include Express Food Mart (convenience store and gas station), Sapell's Supermarket and Liquor Store, and Gordon Food Service Store.
What other dining options are near Wendy's at 1331 W. 117th Street?
Nearby restaurants include El Jalapenos (Mexican/Tex-Mex), Dianna's Deli and Restaurant (American diner), and Landmark Smokehouse (barbecue).
How can nearby landmarks assist me when visiting Wendy's?
Landmark places like Lakewood Club Apartments and the US Post Office nearby can help you orient yourself to find Wendy's easily.